Project Product Introduction Manager

1 week ago

Vancouver, Canada ALSTOM Full time

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

PURPOSE OF THE JOB

Manage the overall Project Product Introduction (PI) activities and in particular the introduction into revenue service of the delivered vehicles (test & commissioning) and the Reliability Growth to achieve Warranty closure.

Supports the Project Manager & Warranty Customer Site Manager in representing the project in all Product Introduction-related matters towards the customer.

Represents the PI function within the Project Core Team and in front of the customer

MAIN RESPONSABILITIES

Key accountabilities:

- Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project (D1).
- Prepares and review the implementation at customer site
- Supports the commissioning procedures, Repair loop management, Field modifications Implementation
- Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally & externally including customer). Be formalized in Warranty/PI Management Plan
- Ensures that sufficient and adequately skilled resources are available to produce the PI deliverables
- Manage the full Test & Commissioning, Project Warranty & Modifications (if applicable) Work Packages
- Manage Reliability Growth with customer and internally (Defects/issues (Kx), Field Modifications,) to achieve the contractual Reliability target (ensure that delivered products receives agreed rectification)
- Ensures that field experience and field-data (REX) is captured & feed-back to the project/organization in accordance with the PI processes during start-up, design, realization (manufacturing) and field support phases
- Ensures that all PI related deliverables (during project reviews / Development for Quality (DFQ)) are performed in a timely manner and delivered in accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control
- Establish the strategy and mobilization plan for commissioning & warranty period (including the clear definition and agreement for the use of the customer’s infrastructure)
- Ensure adequacy of customer infrastructure to support PI intervention & activities
- Implement a incident management process to follow-up Non Conformity Report (NCR)’s/8D with Quality
- Ensure closure of Open Items, the field modification/retrofits and reporting on same
- Manage project dedicated PI staff
- Ensure appropriate internal and external audits and assessments
- Ensure respect of Alstom Zero Deviation Plan (AZDP) and Customer EHS requirements for all Customer Site activities with the support of EHS team representatives
- Coordinate Obsolescence management for proper evaluation of last time by end spart parts (applicable for Digital & Information Systems)
- Ensures adequacy of supplier commitment with contractual warranty requirements
- Ensures supplier charge-back agreement and execution"
- Identify potential additional Services sales opportunities arising during warranty period

REQUIRED COMPETENCES
- (Post) Graduate in Engineering or Industrial (Internal Graduation (“cadre interne” in F) is acceptable)
- Internal EHS training
- English
- Project Execution (technical/industrial) (> 10 years for Senior Position) in high pace, high constraint environment
- Team management (> 5 years for Senior Position)
- Product knowledge
- EHS knowledge
- Data analytics
- Finance (budget reviews)
- Scheduling & planification
- In addition for Senior position:

- Multi-Platform Product knowledge
- Strong self-government
- Crisis management
- Field Experience
- RAM
- Problem Solving skills
- Customer management / Customer contact

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

**Equal opportunity statement**:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their

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