Detachment Clerk Ii

**Detachment Clerk II**:
**(Casual)**
**Public Safety and Social Development Department**

**Overview**

**Job Duties**:

- Perform a variety of clerical, typing and receptionist duties requiring moderate complexity and responsibility.
- Assist the police by taking complaints from the general public and processing the complaint by creating an operational file; assigning the applicable Statistic code to the occurrence; reviewing the electronic file for accuracy and completeness; complying with requests from the police to enter related operational file data onto various related police computer programs.
- Answer and process incoming calls to the appropriate department
- Provide a variety of information and general assistance to the public over the telephone and at the receptionist area.
- Complete all reports as assigned and process Criminal Record checks from the general public as directed.
- Work with outside agencies in the release of operational file information complying with the Privacy Act and Freedom of Information Act as well as police Memos of Understanding in effect.
- Ensure all incoming correspondence is matched up with the operational file; and that operational files are pulled and forwarded on request.
- Ensure data entry error reports on kept up-to-date as required.
- Maintain a monthly bulk file as well as statistical report on all traffic tickets received.
- Review motor vehicle transfer reports.
- Provide direction and training in relation to administrative functions to police members and administrative staff on request.

**Requirements**:

- Must have a minimum of grade 12 education in a commercial program supplemented by formal training in clerical and receptionist courses and experience working in a police environment - OR the equivalent combination of training and experience;
- Must have sound knowledge of the methods, practices and procedures used in police computer programs; rules, regulations and policies governing the work performed;
- Must hold a valid BC Driver’s Licence;
- Must be courteous, tactful and diplomatic in dealing with the public and be neat and presentable in appearance;
- Good working knowledge of basic accounting functions; modern business office practices and procedures;
- business English, switchboard duties and be able to perform arithmetic calculations and computations;
- Ability to type Net 50 W.P.M
- Able to perform assignments with mínimal supervision;
- Able to keep all information in confidence in compliance with the Privacy Act and Freedom of Information Act;
- Able to obtain and maintain a Security Clearance status through the RCMP;
- Position scheduling in supplementing the work force is a combination of day shifts, evening shifts, weekends and stat holidays.

**How to Apply**:
**Compensation: $33.95/hour**
**Competition Number: 2024-119**
**Closing Date: October 18, 2024 at 4:30 pm**

Education : Other trades certificate or diploma
Experience : Experience an asset