Global Account Manager

5 months ago

Breslau, Canada NATIONAL ENGINEERED FASTENERS INC Full time

National Engineered Fasteners Group (NEF) is a firm dedicated to providing innovative and cost-effective engineered fastening solutions to global manufacturers. Founded in 1996 by owners and staff with extensive fastener experience, NEF has established both exclusive and non-exclusive distribution relationships with many leading North American and European manufacturers. NEF offers over 50,000 different fasteners and fastener-related tools, including both standard and non-standard custom-manufactured engineered items, from office and warehouse facilities in Breslau.

**Benefit**: 2 weeks annual vacation

**Anticipated Start Date**: As soon as possible

**Location**: 1747 Greenhouse Road, Breslau, Ontario N0B

**Details of this position**:

- Monday to Friday
- Permanent, Full time (35h per week)
- $95,000 Salary
- Medical, Long-term disability & Dental, RRSP Matching

**Requirements of this position**:
**Main Responsibilities**:

- Responsible for marketing, promoting and profitably selling products and services to existing and potential customers
- Seeks out prospective customers/business opportunities with new and existing customers within a specified geographical territory
- Establishes and maintains customer relationships in order to grow profitable sales. Learns and evaluates customer operations to aid in identifying customer objectives, requirements and preferences.
- Develop, co-ordinate and implement a sales plan and strategy in conjunction with the Business Development Manager to support sales and profitability goals throughout the network of clients.
- Increasing business by generating sales to new customers and by selling additional products to existing customers
- Makes personal sales calls at customer sites on a regular basis
- Follows-up on all generated quotations to assure that the customer is being serviced and to document the outcome through Insightly of the proposed solution
- Generate profitable sales orders
- Develop and maintain a sales forecast to help analyze market conditions and/or changes in assigned territory for maximum productivity and sales growth
- Processes product quotations in conjunction with the Quoting Team and provides continuous follow up throughout the completion of the customer's purchasing cycle
- Gathers and reports to management information regarding the company, competitors, pricing, products and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets
- Achieves and maintains technical capabilities at required levels, attends customer seminars, schools and special promotions and participates in sales meetings, vendor seminars and training schools to enhance and maintain personal and product knowledge
- Establish objectives for the company and assist in the development of policies and programs related to sales, service and warranty for our products.
- Represent the company, or delegate representatives to act on behalf of the company, in sales negotiations or other official functions including trade shows.
- Relay field information and customer feedback to Employer’s engineering staff as part of continued product improvement or new product development.
- Develop and grow the markets in both the existing as well as new geographical regions.
- Performs other duties as instructed or required to successfully complete the job.

**Key Skills / Core Competencies**
- Strong attention to detail
- Problem solver.
- Excellent organizational skills
- Strong verbal and written communication
- Mechanical aptitude
- Ability to troubleshoot technical design challenges
- Ability to prioritize tasks
- Proficient with Microsoft Suite (Excel, Word, PowerPoint)
- Ability to work independently and within a team
- Strong computer skills
- Blueprint reading is an asset
- Automotive Fastener experience is an asset
- Ability to travel internationally as required

**What will you need?**
- 3 - 5 years of work experience in Sales
- Post-secondary degree an asset
- Customer account management experience
- Territory management
- Automotive experience

**Additional Skills**:

- Fluent in Spanish considered an asset

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