Junior IT Business Analyst

6 months ago

Vaughan, Canada Redpath Mining Full time

**Health and Safety**:

- Having the authority and responsibility to maintain a safe and efficient working environment
- Following Company health and safety standards and reporting any unsafe acts or conditions

**Acquisition and Deployment**:

- Conduct research on software and hardware products to justify recommendations and to support purchasing efforts

**Operations Management**:

- User management including administering user access requests for the provisioning of roles and data access, user categories and SSO groups, and deprovisioning following internal governance practices
- Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization
- Configure reports to improve financial reporting and analysis
- Ensure compatibility and interoperability of in-house computing systems
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support
- Learn and build reporting using proprietary tools in other third-party solutions
- Assess and amend any errors in a timely fashion
- Provide status reports where required
- Work with and assist project teams on implementation or upgrades of new and existing business solutions

**Technical responsibilities**:

- Review query performance and optimize where required
- Test and document all implementations and changes to any solutions
- Research and keep current on changing technological trends related to your work
- Recommend and perform improvements or upgrades to enhance solutions
- Follow proper change management processes when performing any changes to solutions

**Education**

Required: College diploma or university degree in the field of business administration, computer science, or management information systems and 2+ years related work experience.

**Work Experience**:
Required: 2+ years’ experience in deployment and PROD support of software systems implementations and global environment (cloud, hosted and on-premise platforms)

**Knowledge Required**
- Experience with Java and Object-Oriented Programming
- Experience in Microsoft PowerBI, HTML, CSS
- Practical knowledge and experience with Linux
- Big Data and/or Streaming systems development preferred but not required
- Apache Pulsar or Kafka experience preferred but not required
- Understanding of the CI/CD process preferred but not required
- Excellent understanding of the organization’s goals and objectives.
- Flexible and adaptable in learning new technologies and solutions
- Fluent English language skills.

**Personal Attributes**
- Excellent analytical, mathematical, and creative problem-solving skills.
- Excellent written and oral communication skills.
- Excellent listening and interpersonal skills.
- Logical and efficient. Keen attention to detail.
- Ability to conduct research into systems issues and products as required.
- Ability to communicate ideas in both technical and user-friendly language.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.

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