Assistant General Manager

3 weeks ago

Toronto, Canada American Campus Communities Full time

Canadian Campus Communities is filled with passionate, motivated, and enthusiastic team members. CCC is actively looking for an Assistant General Manager that is motivated to Pursue Growth, Drive Evolution, and Put Students First.
- Our Assistant General Managers are the best at what they do and love where they work. These leaders are responsible for, but not limited to:
- Assisting the General Manager with supervision of business operations.
- Direct oversight of the Community Assistant Program to include: hiring, training, and development, scheduling, task delegation, one-on-one meetings, etc.
- Ensuring Social Media is captured, scheduled, and published per social media community guidelines.
- Planning and assisting with leasing and marketing initiatives, planning and executing community events, and coordinate marketing events with the university.
- Ensuring strong customer service in meeting resident needs related to general resident communications, roommate mediation, community standards questions and/or violations etc.
- Communicate with the facilities team to ensure timely work-order completion, turn-around periods, and resident satisfaction.
- Conduct weekly staff meetings and plan an host regular staff trainings as directed by leadership.
- Serve as a community representative to the university and local businesses as needed and/or requested.

Canadian Campus Communities Culture Commitments
- Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
- The core of Canadian Campus culture involves everyone being fully invested in everything that e do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
- Serve as an Canadian Campus representative and liaison in all interactions.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Skills, Knowledge and Expertise
- A Bachelor degree in business preferred; or 2 years’ experience in the student/multi-family housing industry; or equivalent combination of education and experience.
- Proficient leadership skills and the ability to work independently required.
- Skills in residence life, facility management, leasing and marketing, budgeting, supervision, business administration, public relations, or a combination of business and student

**Benefits**:

- Dental
- Vison
- 401(k)
- Medical & Dependent Care Flexible Spending Accounts
- Life Insurance
- Sick Leave
- Paid Time Off
- Paid Maternity Leave
- Health Insurance
- Short Term & Long Term Disability

About American Campus Communities

American Campus Communities is the nation’s largest developer, owner and manager of high-quality student housing communities.

Whether we’re creating a new development, upgrading an acquired community, or partnering with a university to develop or manage on-campus housing, our goal is the same: deliver the best possible experience for students - at every price point.

And it’s not just about great living spaces and great amenities. It’s about giving students the resources and environment they need to succeed, both academically and personally.

**Our Mission keeps us focused**:
**Our values help us get there.**

Delivering the best possible student experience doesn’t just happen. It takes an unrelenting commitment to students, parents and educational institutions. It also takes a corporate culture built on shared values, a higher purpose, and a team of people who truly love what they do.

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