Maintenance & Damage Claims Clerk

4 weeks ago

Etobicoke, Canada Avis Budget Group Full time

Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.

As a **Maintenance and Damage Clerk **, you will assist the Manager with vehicle damages claims processing, processing of incident reports in our claims data base, investigation and review of charge backs to Company, and clerical duties (photocopying; coding and processing of invoices to our payables department.; computer use, filing etc.). You will also assist other administration groups.

**Job Summary**:
**Essential Duties and Responsibilities**:

- Setting up and preparing claims, including entering information into claim system.
- Answering telephone
- Obtaining documents including rental agreements, inspection slips, tow bills and etc. from various sources.
- Responsible and maintaining claims databases.
- Ordering and obtaining with various police department to secure reports.
- Handling and reviewing disputes with insurance company and customers.
- Clams collection
- Performing P.O.S. including updates and entries.
- Supporting credit card charges with disputes.
- Various office duties as office demands.
- Weekly status report to management.

**Requirements**:

- Minimum 2 years of office experience with claims experience an asset.
- Excellent team player with strong leadership quality.
- Excellent organizational, time management and analytical skills. Detail orientated with the ability to prioritize and act on urgency.
- Excellent verbal and written communication skills.
- Strong computer skills including Microsoft Office.
- Perform well in a busy operation and remain calm under pressure.
- Highly motivated with ability to handle and multitask with a high workload in a fast-paced office environment.
- Progressive thinking (thinking out of the box) to improve processes and create efficiency.
- Clean Driving Record

**Perks you’ll get**:

- Access to Medical, Dental, Vision, Life and Disability insurance
- Full training to learn the business and enhance professional skills
- Employee discounts.
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
- Community involvement opportunities

**The fine print**:

- Avis Budget Group is an equal opportunity employer - _M/F/Veterans/Disabled. _

This role requires the ability to lift up to 50 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Etobicoke

Ontario

Canada

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