Patch Program Specialist

4 days ago


Surrey, Canada FortisBC Full time

**Branch**: Gas

**Affiliation**: Management & Exempt

**Employment Status**: Full-Time Regular

**Workplace Flexibility**: Yes

**Posting End Date**: Open until filled

We’re a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.

We’re looking for new talent to join us as we transform BC’s energy future. Our diverse team of more than 2,600 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow. Join us and let’s work together for a better BC. Position Overview
You’ve got the detail-oriented mindset, technical expertise, and strategic prowess to build robust information systems (IS) programs that align with business priorities. Communication and collaboration are central to how you effectively execute projects, and you never settle for good enough, using analytics and reporting to continually improve on the programs you create. We need someone like you to be our Patch Program Specialist.

In this role, you’ll actively manage, develop, and oversee a IS patch management program, which aims to align our patch management activities with current cybersecurity policies, IS release management strategies, and other IS performance standards for optimal service delivery. In year 1, you will:
Begin developing the patch management program and formalize an exception process.
Building relationships with stakeholders and establish expectations and timelines.
Facilitate patch management meetings and establish a reporting process. In year 2, you will:
Maintain the patch management program, drive monthly patching for all servers in the production landscape, and facilitate monthly patching exceptions.
Develop automated patching processes and increase visibility around patching status.
Merge patch management processes with existing Quality Assurance and release management processes. What it takes:
Great project management skills for delivering effective patching schedules and manual patch cycles with a focus on effective delivery.
Exceptional analytical and reporting skills to support patching updates and overall effectiveness of the patch management program.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.



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