System Analyst I

5 months ago

Ottawa, Canada Queensway Carleton Hospital Full time

**General Posting Information**

**POSITION**:

- Systems Analyst I**DEPARTMENT**:

- Management Information Systems**CONDITIONS**:

- Temporary Full-time for approximately Eighteen (18) months**HOURS**:

- Approximately 75.0 hours bi-weekly**SHIFTS**:

- Days-
**WAGE RANGE**:

- Scale Minimum Maximum- NONU $36.30/hr $44.00/hr**RESPONSIBILITIES**:

- Provide second level telephone call support.
- Monitor and manage Patient Portal-related work order queues.
- Assist Systems Analyst II and Systems Analyst III with system support tasks or system implementation tasks.
- Test system changes including assisting in the development of test plans and validating testing with system users internally at QCH and externally under the regional CHAMP program.
- Assist with documenting business processes and user requirements to facilitate system design and implementation.
- Assist with developing and documenting functional system requirements and specifications, as well as reviewing vendor to ensure a fit with the Hospital and industry requirements.
- Manage client/user issues and expectations, as well assisting in the development of user policies and procedures.
- Demonstrates QCH values: accountability, innovation and respect

**REQUIREMENTS**:

- Post-secondary education or six (6) years of Information Systems related commensurate experience in lieu of formal education
- Requires at least two (2) years experience in systems support, business and systems analysis, and management of small projects
- Previous experience providing systems support in a healthcare environment and solid knowledge of hospital process and systems
- Experience supporting a Hospital Information System (HIS)
- Electronic Patient Record (EPR)
- Requires sound oral and written communication skills; good interpersonal and teamwork skills. Ability to handle multiple simultaneous tasks with multiple clients under tight deadlines.

**PREFERRED**:

- Experience with Numara TrackIt
- 365/Sharepoint experience, and SQL experience

**Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.**
- Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities._

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