Pharmacy Assistant Pt

1 month ago

Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
710 Mount Pleasant Rd., Toronto, Ontario, M4S 2N6

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

**Why this role is important?**

**SUMMARY**:
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

**DUTIES & RESPONSIBILITIES**:
**Customer Service**
- Greet customer promptly and gather prescription information according to Standard Operating Procedures
- Perform duties in priority according to Role assigned on Role Assignment Schedule
- Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy
- Set realistic customer expectations as to wait times and effectively communicate the time to the customer
- Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures
- Provide accurate information in response to customer inquiries (e.g. store policies, Loyalty), according to - Standard Operating Procedures. Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist
- Draw customer attention to literature or information as required
- Ensure customers requiring counseling (OTC or Rx as defined by operating standards and/or legal policies) are referred to the pharmacist in a timely and appropriate manner.
- Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures
- Managing customer inquiries both in person and over the phone
- Adhere to all confidentiality and privacy requirements

**Administration**
- Receive new and repeat prescription orders in accordance with Standard Operating Procedures
- Prepare and submit orders (e.g. medications, OTC's, special orders) with the exception of controlled drugs and narcotics
- Adjudicate third party billing, online and manage manual Third-Party Accounts, collecting outstanding monies from customers where necessary
- Answer telephone, ensuring that appropriate telephone etiquette is observed at all times and referring to a pharmacist when necessary
- Manage incoming faxes according to Pharmacy Standards of Practice
- Assist pharmacist in coordinating call backs
- Contact physicians’ offices as needed (e.g. for special authorization requests etc.) and maintain all relevant documentation
- Accurately file completed documentation as per Pharmacy Standards of Practice, in a timely and organized manner
- Generate reports as required

**Front Shop Merchandising Duties**
- Ordering and maintaining non-prescription merchandise in the dispensary, including stock rotation and the management of expired product
- Assist with opening/closing the lock and leave panels/gates
- Assist in removing and replacing patient education and health-related signage

**Prescription Workflow**
- Assist in prescription preparation to company's standards and professional services
- Data entry for new prescriptions, and managing refill request processing, adjudicate claim to Third Party payor in accordance with the Pharmacy Standards of Practice; Review and adjust third party adjudication records
- Select medications to fill prescriptions according to Pharmacy Standards of Practice and preferred brand selection
- Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards of Practice, ensuring all relevant information and documentation is complete
- May be required to mix, reconstitute, or compound prescriptions, as directed and supervised by the pharmacist
- Accept written prescription or refill requests from customers in person or via telephone
- Accurately enter and maintain appropriate data within the applicable Pharmacy systems
- Resolve technical issues by contacting IT Service Desk or Third-Party adjudicators as required
- Ensure prescriptions are prioritized correctly in accordance with workflow
- Gather pertinent communication pieces for inclusion with prescription

**Inventory Management**
- May be required to perform inventory management, under the direction and supervision of the pharmacist
- Maintain proper storage of medications within the pharmacy according to 5S principles
- Ensure stock bottles are put away in accordance with established workflow
- Maintaining perpetual inventory system in Kroll and Health Watch Next Generation/Delta
- Ensure regular replenishment of pharmacy drugs and supplies i.e. BTC and special order
- Unpack and receive pharmacy totes inside pharmacy in a secure environme

  • Pharmacy Assistant

    1 month ago

    Toronto, Canada Action Pharmacy Full time

    Full time pharmacy Assistant required. Bloor west village, next to Jane subway station. Nexsys Software **Key Responsibilities** - Patient greeting and confirmation of accuracy of all pertinent prescription information prior to filling, - Data entry of patient care information into Nexsys Software - Third Party adjudication , - Accurate dispensing...

  • Pharmacy Assistant

    1 month ago

    Toronto, Canada Pharmasave pharmacy Full time

    Are you a dedicated and enthusiastic individual that is seeking a career in pharmacy? If so, we have an exciting opportunity for you! We are currently seeking a Pharmacy Assistant to join our team in a dynamic, family-oriented pharmacy setting that places a strong emphasis on growth, education, and community. **About Us**:Our pharmacy is nestled in the...

  • Pharmacy Assistant

    2 days ago

    Toronto, Canada Guardian Pharmacy Full time

    **About us** Guardian Pharmacy We are locally owned independent Pharmacy. Assist in the daily operation of the Pharmacy working with other assistants and Pharmacists. Provide customer service at drop off and pickup, processing prescriptions, filling prescriptions and inventory management. Experience with fillware is an asset. We are looking for Full or...

  • Pharmacy Assistant

    4 weeks ago

    Toronto, Canada Medicare Pharmacy Full time

    Responsibilities: - Assist pharmacists in dispensing medications and maintaining accurate records - Prepare and package medications for distribution - Maintain inventory of medications and supplies - Enter prescription information into the computer system - Answer phone calls and assist customers with inquiries - Provide excellent customer service and...

  • Pharmacy Assistant

    1 week ago

    Toronto, Canada Glengrove Pharmacy Full time

    The Pharmacy Assistant is the backbone of any pharmacy. S/He is the one running the show both behind the scenes & "on stage" (this was figurative in case you wondered). If you have an awesome personality (yes we mean it), if you have great communication style (yes we mean it too), if you enjoy dealing with people/customers/patients, if your English is well...

  • Pharmacy Assistant

    2 days ago

    Toronto, Canada Town Care Pharmacy Full time

    Town Care Pharmacy is local retail pharmacy in Scarborough. We are now hiring a parttime pharmacy assistant to help us with day to day operation of the pharmacy. Main responsibilities are as following: - gather and enter patient information and doctors' prescriptions in computer systems - assess prescriptions for completeness - prepare and package...

  • Pharmacy Assistant

    1 month ago

    Toronto, Canada Afiya Componding Pharmacy Full time

    PLEASE ONLY APPLY IF YOU 1-HAVE FILLWARE EXPERIENCE 2- AVAILABLE FOR FULL TIME JOB 3-HAVE AT LEAST 1 YEAR PHARMACY ASSISTANT EXPERIENCE IN ONTARIO We're hiring a pharmacy assistant for an exciting new pharmacy, - Fillware experience is a must. - We're open 8 to 5 weekdays. - No weekends. - No evenings. Must be a team player and able to work...

  • Pharmacy Assistant

    2 days ago

    Toronto, Canada MEDS Junction Pharmacy Full time

    **MEDS- Junction Pharmacy ** is looking for a Pharmacy Assistant to join us as an integral part of our pharmacy team. We are looking for a friendly, outgoing, and organized individual who will perform a mix of daily clerical duties, technical tasks, and provide superior customer service. **Duties and Responsibilities** - Greet customers, help with...

  • Pharmacy Dispensary Assistant

    2 weeks ago

    Toronto, Canada Geriatrx Pharmacy] Full time

    Job Description:Job Description Pharmacy dispensary assistant with one year experience needed. Attention to detail. Team player. Must be able to work shifts that fall between 8AM and 7PM, Monday through Friday. Amazing environment. Benefit package. Please submit your resume for immediate consideration. Company Description Modern fast paced, production...

  • Pharmacy Dispensary Assistant

    2 weeks ago

    Toronto, Canada Geriatrx Pharmacy] Full time

    Job Description:Job Description Pharmacy dispensary assistant with one year experience needed. Attention to detail. Team player. Must be able to work shifts that fall between 8AM and 7PM, Monday through Friday. Amazing environment. Benefit package. Please submit your resume for immediate consideration. Company Description Modern fast paced, production...

  • Pharmacy Assistant

    4 weeks ago

    Toronto, Canada Afiya Componding Pharmacy Full time

    We're hiring a pharmacy assistant for an exciting new pharmacy, - Fillware experience is a must. - We're open 8 to 5 weekdays. - No weekends. - No evenings. Must be a team player and able to work unsupervised. Compounding experience is an asset. **Job Types**: Full-time, Permanent **Salary**: $15.50-$19.00 per hour Schedule: - No weekends Ability to...

  • Pharmacy Assistant

    2 days ago

    Toronto, Canada FGC Health Full time

    **Pharmacy Assistant****: - PT** FGC Health LP owns, operates, and services independent pharmacies, medical clinics, home health care, and ambulatory care agencies. We connect healthcare businesses to our proprietary open-source technology platform, which enables health care professionals to practice at the top of their license along with providing a more...

  • Pharmacy Assistant

    1 month ago

    Toronto, Canada Queen East Medical Pharmacy Full time

    Responsibilities: - Assist pharmacists in dispensing medications to patients and adjudicating insurance claims - Maintain inventory of medications, supplies, and OTC products - Process, fill, and package prescription orders accurately and efficiently - Provide excellent customer service to patients and healthcare professionals - Maintain a clean and...

  • Pharmacy Assistant Pt

    6 days ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1533 Jane St, Toronto, Ontario, M9N 2R2 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist with the technical functions of dispensing prescriptions, assist as...

  • Pharmacy Assistant Pt

    4 weeks ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 3003 Danforth Ave., Toronto, Ontario, M4C 1M9 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist with the technical functions of dispensing prescriptions, assist as...

  • Pharmacy Assistant

    4 weeks ago

    Toronto, Canada Victoria Terrace Pharmacy Full time

    **Job Summary** We are looking for a **pharmacy assistant **to join our team. Applicant must be available _**Mondays/Wednesdays/Fridays **_from 9am - 6pm. Duties include: - Dispense prescription medication and other medical products to patients under direction of licensed pharmacist - Count pills, label bottles, price, and compound medications to prepare...

  • Pharmacy Assistant

    2 days ago

    Toronto, Canada Spadina's Neighbourhood Pharmacy - Pharmasave Full time

    Spadina's Neighbourhood Pharmacy - Pharmasave is seeking a **Pharmacy Assistant** to join our team. This is a full-time position with the opportunity for overtime. As a pharmacy assistant, you will be responsible for providing excellent customer service to patients and other staff members. You will assist in the preparation of medications, the...

  • Pharmacy Assistant

    1 month ago

    Toronto, Canada Queen East Medical Pharmacy Full time

    Responsibilities: - Assist pharmacists in dispensing medications to patients and adjudicating insurance claims - Maintain inventory of medications, supplies, and OTC products - Process, fill, and package prescription orders accurately and efficiently - Provide excellent customer service to patients and healthcare professionals - Maintain a clean and...

  • Pharmacy Assistant

    2 days ago

    Toronto, Canada Spadina's Neighbourhood Pharmacy - Pharmasave Full time

    Spadina's Neighbourhood Pharmacy - Pharmasave is seeking a **Pharmacy Assistant** to join our team. This is a full-time position with the opportunity for overtime. As a pharmacy assistant, you will be responsible for providing excellent customer service to patients and other staff members. You will assist in the preparation of medications, the...

  • Pharmacy Assistant

    2 days ago

    Toronto, Canada Spadina's Neighbourhood Pharmacy - Pharmasave Full time

    Spadina's Neighbourhood Pharmacy - Pharmasave is seeking a **Pharmacy Assistant** to join our team. This is a full-time position with the opportunity for overtime. As a pharmacy assistant, you will be responsible for providing excellent customer service to patients and other staff members. You will assist in the preparation of medications, the...