Pharmacy Assistant for Customer Support Position

7 months ago


Burlington, Canada Silver Fox Pharmacy Full time

**Pharmacy Assistant For a Customer Support position**

**Responsibilities Include**:

- Answering the phone and directing customers to the appropriate person
- Making introductory calls to all new customers
- Entering and maintaining customer contact information in pharmacy computer software
- Processing payments
- Adjudicating pharmacy claims
- Initiating third-party medication coverage
- Keeping a safe, comfortable, clean work environment
- Maintaining confidentiality and professional standards

**Qualifications and Skills**
- Possess a positive team spirit
- A friendly, professional phone manner
- The ability to work with mínimal supervision
- Pharmacy experience
- Strong computer skills
- Exceptional customer support skills
- remains calm under pressure and maintains a professional demeanor when speaking with customers.
- Excellent organizational skills
- Strong verbal and written communication skills

Work Location: In person



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