Maintenance Worker
6 months ago
**Oakwood Resort**, a family-owned and operated establishment in Grand Bend, Ontario, offers a sophisticated retreat in a natural setting near Lake Huron. Boasting 126 elegantly appointed rooms, including deluxe options, suites, and cottages, the resort caters to diverse purposes—from family getaways to corporate retreats. Guests enjoy proximity to white sand beaches and a range of on-site amenities, including an nine-hole golf course, dining facilities, indoor pool, a fitness center, private beach access, a children's play area, and ten thousand square feet of banquet and conference space. The resort seamlessly combines natural beauty, upscale accommodations, and versatile facilities, providing an unparalleled experience for leisure and business travelers alike.
**Key Responsibilities**:
- Providing the highest quality of service to Resort guests at all times.
- Perform routine maintenance and repair work on the interior and exterior of Resort Buildings including Hotel rooms, Villas & Lofts, Clubhouse, Pro-Shop, laundry and kitchen equipment, lighting, heating/air conditioning, water treatment systems and swimming pools.
- To ensure the proper functioning of all guestrooms, facilities and operating systems serving the comfort and safety of guests and employees
- Coordinate with other departments throughout the day regarding room and common area deficiencies and work to correct any issues that arise
- Address guest and/or employee concerns and/or work orders in a timely and professional manner
- Establish, execute and document a Preventative Maintenance program that ensures all suites and units are kept in impeccable condition, and all equipment is in good working order.
- Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested.
- Takes proactive approaches when dealing with issues and deficiencies.
- Extends professionalism and courtesy to employees at all times.
**Monitoring Activities that Affect the Guest Experience**
- Understands the resort’s standard service culture.
- Provides excellent customer service by being readily available/approachable for all guests.
- Strives to continually improve guest and employee satisfaction.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to all guest requests and work orders.
**Qualifications**
- Identifies and understands issues, problems and opportunities; evaluates alternatives and solutions, while comfortable making and taking responsibility for decisions.
- Ability to work as part of a team, while comfortable to work on own when necessary.
- A suitable applicant shall have a valid driver’s license.
**Job Type**: Part-time
**Salary**: $18.00-$19.00 per hour
**Benefits**:
- Discounted or free food
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Weekends as needed
Ability to commute/relocate:
- Grand Bend, ON N0M 1T0: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Maintenance: 1 year (required)
Work Location: In person
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