Parts Advisor

3 weeks ago

Thornhill, Canada AWIN - Mercedes Benz Thornhill Full time

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN We are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

**Summary**

Our Mercedes-Benz Thornhill is looking for a Parts Advisor to join our amazing team

As a Parts Advisor, you will hone your customer service and communication skills.

**Benefits**

**We offer competitive salaries and generous benefits**
- Excellent Group Benefits package
- Group RRSP Contribution program
- Work/life balance
- Training and support programs
- Boot and tool allowance
- Tuition reimbursement program
- Corporate support
- Mentorship and development
- Unlimited careers opportunities within our automotive group

The Parts Advisor responds to both customers and technicians parts requirements. This is accomplished through over the counter and phone sales.

**Core Accountabilities**
- Assist both internal and external customers with their parts needs.
- Ensure that customers are made aware of the entire product line and accessories.
- Follow cash handling procedures as outlined.
- Ensure that the procedures for handling cash and all other methods of payment are adhered to.
- Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.
- Pack and load parts correctly; and keep track of all dispatch documentation.
- Report any stock damage or losses to the Parts Manager.
- Ensure that all old units returned to the Parts Department are clean.
- Ensure that all old units and chargeable cases are returned to the supplier in the prescribed manner.
- Maintain and update displays as required.
- Assist in stock checks when required.
- Maintain good relationships with all suppliers.

**Requirements**:

- High school diploma or equivalent
- Minimum of two years of experience in a retail auto parts department
- Proficient in CDK and/or Reynolds and Reynolds software systems
- Ability to read and comprehend instructions and information
- Ability to adapt to a changing environment, work efficiently in a high-pressure environment
- Professional appearance & friendly disposition
- Excellent communication, interpersonal and time management skills
- Strong attention to detail

**Personal Attributes**
- Passion, motivation, focus and leadership skills
- Results focused approach
- Team player
- Strong communication skills both written and verbal
- Ability to influence, negotiate and mediate effectively
- Strong attention to detail
- Ability to maintain confidentiality and professionalism
- Excellent interpersonal and team building skills
- Strong time management and organizational skills
- Honest, courteous and able to demonstrate strong work ethics
- Driven and ability to work with minimum supervision

**APPLY FOR A REWARDING CAREER TODAY**

We thank all applicants for their response; however only those considered for an interview will be contacted.

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