Technical System's Analyst

2 months ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

We currently have a** Regular Full Time **opportunity for a **Technical System's Analyst **in the **Information Services department **at our **Bayview Campus**.

**Hours of Work:
Days, 8hrs, As per schedule

**Summary of Duties**
- Support of System for Hardware & Software and server infrastructure
- Maintain the Enterprise IT data hosting services (Web hosting, McAfee, SharePoint, SQL, Exchange, SAN, server hosting and VDI infrastructure) including designing, implementing and supporting the systems as required.
- Initiate, manage and successfully complete projects improving the current hosting infrastructure services as necessary ensuring systems operate according to best practices and meet the business needs.
- Create detailed design and deployment documentation from technical architecture designs for hardware, software, storage and database systems
- Responsible for monitoring, maintaining and upgrading server and Operating System
- Application and System support
- Provide Tier 3 support with limited supervision.
- Develop and maintain system configuration, documentation, industry best standards and practices.
- Work closely with other IT disciplines peers to ensure the current system is scalable, flexible, and sustainable to provide enterprise services to the customer.

**Qualifications/Skills**
- Bachelor’s degree in Technology-related field or equivalent experience
- Minimum of 4-6 years of related experience
- Strong hands-on administrative knowledge of SCCM, MobileIron MDM, Mac OSX management, and especially knowledge in massive security patches deployment to all platforms including mobile devices.
- In-depth hands-on knowledge and experience in Configuration and troubleshooting of Windows Server, Linux, F5 load balancer, Fortinet Web Application Firewall, McAfee ePO, Active Directory, SQL, IIS, Exchange, SharePoint, VDI, VMware and CommVault.
- Advanced knowledge of Microsoft Windows platforms (Server 2012-2019), Mac OS and Linux
- Familiarity with design principles of robust, secure, HA and high-performing server side architecture
- Knowledge of networking concepts (TCP/IP, DNS, DHCP, LAN, Wireless), PowerShell and Administrative scripting proficiency.
- Ability to correlate incident trends into problem management and execute permanent fixes
- Demonstrated experience using an ITIL based ticketing systems
- Demonstrated Root Cause Correct Action analysis and report generation
- Excellent organizational and planning skills
- Strong problem-solving and analytical skills
- Excellent client relations skills
- Strong oral and written communication skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Experience working in a team-oriented, collaborative environment
- Self-starter with an ability to work independently

Human Resources
Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); **AND** have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

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