Quality Assurance Coordinator

**Who We Are**:
We believe people should never settle for boring baked goods, ever.

We are Portofino Bakery, one of British Columbia’s fastest-growing bakeries, serving an increasing network of local grocery and foodservice customers across Western Canada.

Portofino Bakery was founded over 15 years ago in Victoria, BC with the mission to provide better artisan bread to the local community in Victoria. Today, we have over 190 team members, 3 facilities and are continuing our mission to enrich the lives of our customers with every baked good.

Portofino Bakery is part of Bond Bakery Brands, a stakeholder-focused investment platform started by three friends, and includes Pace Processing & Product Development, Holy Napoli and Coco Bakery. Together, we are building better bakeries.

**The Bread and Butter of the Position**:
Reporting directly to Portofino Bakery’s Quality Assurance Manager, the full-time **Quality Assurance Coordinator **will be responsible for supporting the Food Safety and Quality Program initiatives and requirements within the QA department.

The individual will proactively coordinate and follow the fundamentals of GMP, HACCP and Pre-requisites and SQF/GFSI Standards for food manufacturing, and other audit programs for compliance and provide leadership and support to the plant and other areas of the company where necessary. The Quality Assurance Coordinator will support the implementation, monitoring and follow-up of Food Safety and Quality Assurance strategies and programs in all aspects of the production and sales process.

Reporting to our Quality Assurance Manager, our **Quality Assurance Coordinator’s Responsibilities and Duties **are to:

- Ensure that food safety and quality assurance programs are properly implemented and maintained by following regulatory guidelines; auditing, inspections, product quality control and data entry.
- Monitor and report compliance to the HACCP Program pre-requisites.
- Ensure complete and accurate records related to all GMP, HACCP, and SQF activities are maintained including amendments to the programs.
- Perform food safety and quality critical control point checks on process as outlined in the HACCP and Quality Program requirements.
- Monitor implementation of Food Safety/Quality Programs by performing process checks, sample collections, floor checks, and finished product inspections.
- Assist in data entry for all monitoring and verification activities as required. Prepare reports as necessary to record findings and recommendations.
- Ensure documents are controlled, and kept up-to-date.
- Support and participate in internal, regulatory, customer and other third-party audits and inspections; implement appropriate changes and assist in CAPA closure.
- Ensure that all sites are in compliance with all applicable regulatory requirements (CFIA, Health Canada, USDA, FDA, SQF etc.).
- Assist in annual re-assessment of Food Safety System and HACCP Food Safety Plans.
- Perform on-site verification and validation activities, CCP, CAPA’s and other tasks as they relate to the Food Safety and Quality Program.
- Investigate and resolve quality deviations, customer complaints and timely close out of CAPAs; trend, track, report and communicate findings.
- Assist and support in traceability exercises and mock recall activities.
- Assist in preparing Food Safety and HACCP meeting minutes and issue meeting minutes.
- Conduct site self-inspections and drive continuous improvement.
- Assist in coordinating Food safety activities as per Food Safety Program Schedule.
- Review and monitor production records and provide reports to QA manager on problem resolutions and or recommended changes.
- Assist in the review and revision of Company SSOPs, SOPs and policies as needed, and communicate to all business areas where necessary.
- Evaluate raw material and on hold products, suggests disposition, and inform appropriate management personnel as required.
- Review and maintain the Approved Supplier Program records for compliance and schedule testing as required.
- Assist in scheduling and performing: Raw Material Risk Assessments, Allergen Program assessments, product testing, risk assessments, label reviews and product specification updates.
- Coordinate and ensure proper execution of the site environmental monitoring program (EMP) as part of the sanitation program.
- Assist and support equipment calibration tasks for completion as scheduled.
- Work closely with site leadership and supervisory teams on special projects.
- Translate and incorporate good manufacturing practices (GMPs) into operational practice.
- Schedule and lead Food Safety training of personnel on GMP, Pre-Requisites, HACCP and CCP requirements as required. Assist in developing, scheduling and conducting training activities across multiple teams and sites.
- Provide support to operations with the objective of meeting food safety and quality requirements, while maintaining production efficiency.
- Follow a