Manager, Employee Experience

3 weeks ago

Markham, Canada Colas Full time

**Subsidiary**:Miller Paving Limited

**Location**: Markham

**Objective**:
The Manager, Employee Experience, ensures that Miller’s HR Information Systems adapt suitably to meet the changing needs of the business while maintaining the integrity of employee data. They also oversee designing, planning, and implementing of benefits, wellness, and compensation programs, policies, and procedures to ensure Miller retains its position as an employer of choice.

**Main Responsibilities**:
The key outcomes from the role;
**Total Rewards**
- Research, recommend, develop, and implement a total rewards strategy, including salary benchmarking, pension arrangements, benefits management, and annual compensation events such as salary review
- Review and conduct job evaluations and develop and maintain the job analysis system and related processes
- Research and review compensation practices and employment laws regularly, adjusting policies and processes as necessary to ensure compliance
- Develop and manage appropriate process flows and documentation within the department related to total rewards

**Human Resources Information Systems**
- Supervising the day-to-day activities of Miller’s HR information systems
- Leading structural policy matters related to the HRIS
- Maintaining data integrity in systems by regularly monitoring and analyzing data processes
- Working alongside Colas Canada and cross functional teams to perform regular assessments and improvements to HR systems
- Overseeing all system upgrades and system additions
- Ensuring all HR-related systems are compliant with data protection laws

**Employee Experience**
- Lead the Employee connect team (Miller’s first point of employee contact) on policy interpretation and personnel practices to create positive employee experience and promote welfare
- Support with escalated inquiries from internal and external stakeholders and assist the employee connect team resolve issues timely through cross functional collaboration
- Collaborate with the HR leadership team to develop strategies focused on delivering positive experiences to employees that help raise their engagement levels, workplace productivity, and overall performance

**Capability building and stakeholder satisfaction**
- Training & Development - create opportunities for staff within employee experience team to take on new responsibilities outside their normal job function to develop behaviours and competencies aligned with the organizations’ needs and standards
- Performance Management - establish objective evaluation parameters and evaluate employee experience team members against the established parameters, provide necessary coaching and guidance
- Establish rapport and build trust across functions and operating groups to elevate Human Resources as a strategic partner

**Qualification & Requirements**:

- University degree in Human Resources Management, Finance, Information Technology or related streams. Five to eight years relevant experience in total rewards, payroll and benefits administration, information systems management or HR business partnership. An equivalent combination of education and experience is acceptable
- Demonstrated ability to liaise and maintain constructive relationships with internal stakeholders and to maintain a good appreciation of roles, projects and priorities
- Ability to execute total rewards strategies and programs aligned with legislative requirements and best practices
- Understanding of job evaluation and job analysis systems
- Experience managing employees is an asset
- Knowledge of good human resources practices, policies, procedures and trends.
- Ability to compile, generate and prepare reports, metrics and correspondence requiring analysis of large data sets
- Strong understanding of total compensation principles, laws, and procedure.
- Experience with HR database administration, including payroll systems.
- Strong knowledge of labor laws and regulations
- Miller is proud to provide this unique career opportunity, we offer continuous learning, opportunity for growth, and a competitive compensation package. At our core; we are our people. We succeed because we respect our people and invest in their development, safety and well-being. Miller is an equal opportunity employer. We believe that diversity and inclusion are key attributes to building greatness. Miller’s core values of Integrity and Community welcomes everyone, at work and in the community, and our value of Accountability, means that we own our actions, our decisions and our results. As a Miller employee, this will ultimately be your commitment to our inclusive culture._

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