Concierge

**Part-Time Concierge**

The Concierge is a critical role within our community as it impacts the lives of residents and ignites the warmth of human connection.

As a Concierge your typical day will impact in the following ways:

- Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.
- Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.
- Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.
- Providing clerical and computer support to all managers as requested.
- Completing required records to support cash transactions related to the sale of guest and team member meal cards.
- Performing other duties as assigned.

**Requirements**:

- Completion of grade 12 education.
- Excellent verbal and written communication skills.
- Positive attitude and proven customer service skills through related work experience.
- Proven organizational skills and ability to multi task.
- Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.

**Job Type**: Part-time

**Salary**: From $17.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Brighton, ON K0K 1H0: reliably commute or plan to relocate before starting work (required)

Work Location: In person