Unit Clerk, Forensic Psychiatric Hospital, Bc
7 months ago
**Unit Clerk**
BC Mental Health & Substance Use Services
Coquitlam, BC
**What you’ll do**
- Provide receptionist functions by performing duties such as greeting visitors, supporting patients, assisting staff and volunteers, answering telephones, providing information, and/or forwarding inquiries to appropriate personnel to facilitate a steady flow of foot traffic and coordination of telephone calls.
- Maintain patient charts by performing duties such as receiving admission documentation, creating clinical records using appropriate forms/layout in accordance with established procedures, ensuring material is labeled with patient information, contacting Clinical Records or other facilities for archived patient documentation, thinning clinical records, filing material such as lab results into relevant sections, completing the clinical record upon discharge, and ensuring all records and personal effects are assembled.
- Prioritize, process, and transcribe physicians’ orders according to established procedures through methods such as checking clinical records to identify new orders, forwarding STAT items to nursing personnel, telephoning rush requests, completing required paperwork/Kardex for items such as blood work or dietary changes, entering information/requests into computerized systems, and confirming completion of orders prior to initialing by the registered nurse/registered psychiatric nurse. Take minutes of unit and patient meetings and distribute to all staff after review by Manager.
- Perform staffing functions such as maintaining accuracy of roster changes, posting vacation rosters for staff picks, and providing a completed copy to the Manager, ensuring absences are recorded on ward timesheets, ensuring appropriate documents are completed and forwarded as directed by the manager, and advising Pay Office promptly of actions that affect employees’ pay. Establish a bring-forward system for attendance and other issues for follow-up purposes.
- Arrange appointments and/or schedule outpatient bookings for patients in collaboration with consult services by contacting designated services, obtaining times, recording appointments in clinical records, maintaining booking listings, providing instructions, and notifying required personnel, and adjusting arrangements as directed.
- Arrange transportation for patients required for discharge, transfer, appointments, and/or outings in collaboration with consult services by methods such as contacting Patient Escort Services, Handy Dart, and/or the BC Ambulance Service pursuant to appointments and other time schedules.
**What you bring**
**Qualifications**
- Grade 12, medical terminology, and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience, or an equivalent combination of education, training, and experience.
**Skills and Knowledge**
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to keyboard 40 w.p.m.
- Ability to organize work.
- Ability to operate related equipment.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
**What we bring**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainm
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