Specialist, Quality Assurance

1 month ago

Toronto, Canada Sanis Full time

**Location**:
243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

**Why this role is important?**

**Specialist, Quality Assurance**

Reporting directly to the Senior Manager, Quality Assurance, the incumbent will be responsible for implementing and maintaining quality and regulatory compliance with Canadian laws, Health Canada and Pharmacy regulations and guidelines applicable to the distribution businesses involving drugs, medical devices and natural health products.

**Duties and Responsibilities**:
Working closely within the enterprise Operations and external suppliers, the Specialist Quality Assurance will deliver the development, implementation and maintenance of quality systems and standards.
- Document/Record Management:

- Review government, regulatory and corporate policies to ensure all procedures are current and meet requirements
- Identify compliance gaps, develop and implement plans to address compliance gaps
- Update/Develop SOPs ensuring timely implementation
- Maintain organization of all quality documents
- Change Control (Internal and External)
- Review and process change requests for product create/listing/de-listing
- Review and provide quality and regulatory impact assessment on process/equipment/supplier/ material change requests from SDM Operations and distribution centers
- Update metrics
- Non-conformances/Deviations/CAPAs:

- Support the oversight of Product Quarantine/Reject process at Distribution Centers
- Liaise between suppliers and distribution centers in obtaining product stability information/ assessment from suppliers and issuing product disposition to distribution center QA in the event of temperature excursion impacting/potentially impacting products
- Write CAPAs when non-conformances occur
- Provide support by reviewing and ensuring timely completion and closure of Non-conformances/ Deviations/CAPAs reports
- Review, track and trend deviations/non-conformances/CAPAs
- Internal/External Quality/Regulatory Audits
- Participate in conducting internal and external audits, preparing reports and follow-up on issues identified ensuring timely and 100% completion of corrective/preventive actions
- Support Regulatory (e.g. Health Canada) inspections with the Sr. Manager QA, Director QA and Sr. Director QA
- Track closure of audit commitments
- Product Complaints:

- Track and report product complaints to suppliers and follow-up on corrections/corrective actions, as needed
- Liaise effective processing of complaints and return of complaint samples to suppliers, as needed
- Communicate corrections/corrective actions by supplier internally and to distribution center QA, as needed
- Supplier Quality
- Support supplier and/or material qualification (e.g. vendor audits, establishment of Quality Agreements, product review/assessment)
- Maintain copies of current suppliers’ regulatory licenses (i.e. DEL, MDEL, Narcotic, Precursor, Authorized Personnel) - annual
- Returned Products
- Evaluate returned products and associated documentations and provide product disposition
- Validation/Qualification:

- Support the writing and execution of the Validation Master Plan and validation protocols (e.g. process, equipment, facilities, software qualification, material qualification, etc.)
- Support the analysis of validation results and write validation final reports
- Personnel Training
- Conduct personnel training on GMPs and SOPs
- Track timely completion of personnel training and manage personnel quality training records
- Management Review Meetings
- Report on the status of SDM and distribution center Quality Systems to Sr. Manager, QA
- Prepare quarterly and annual reports on quality goals and metrics
- Present and participate in the quality management review meetings
- Field Corrective Action (FCA)/Recalls:

- Support development and execution of FCA/Recalls
- Provide Recall report to supplier, as required
- Prepare quarterly and annual reports on quality metrics
- Regulatory Affairs:

- Support the maintenance of establishment licenses issued by Health Canada
- Project Management
- Support projects with quality/regulatory impact
- Determine and timely execute/implement quality requirements per plan
- Others:

- Support of other Healthcare businesses, as required
- Perform other Quality duties, as assigned
- Occasional travel to various SDM/vendor sites is required

**Skills and Experience**:
This position requires a high leve

  • Crypto Quality Assurance Specialist

    2 weeks ago

    Toronto, Canada Zetatech Services Inc Full time

    Role Description This is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting qu

  • Specialist, Quality Assurance

    4 weeks ago

    Toronto, Canada First National Financial Full time

    Working together to be our best! First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a...

  • Quality Assurance Specialist

    7 days ago

    Toronto, Canada MADISON HOMES HOLDINGS Full time

    General Description: The Quality Assurance Specialist reports to the Quality Assurance Manager and works in conjunction with Sales, Project Management, Construction, Customer Care and Property Management across all Madison Group Communities in relation to the Quality Control, PDI, Occupancy and Audit Phases of a community. Primary Responsibilities: -...

  • Bilingual Quality Assurance Specialist

    1 week ago

    Toronto, ON, Canada TalentWorld Full time

    Are you ready to dive into the exciting world of quality assurance and make a significant impact? We're on the lookout for a Quality Assurance Specialist to join our client in Mississauga ! As a Quality Assurance Specialist, you'll play a crucial role in ensuring our processes and policies meet the highest standards. Here's your chance to...

  • Quality Assurance Specialist

    1 month ago

    Toronto, Canada Lush Handmade Cosmetics Full time

    **Quality Assurance Specialist, Web, Digital & Operations** The **Quality Assurance Specialist** plays an essential role in growing talent in our business through collaboration and sharing best practices with the** Web Development** team. You know how to be curious about their opportunities, and how to be real with feedback and support. To be successful in...

  • Quality Assurance Specialist

    1 month ago

    Toronto, Canada Internal Job Board Full time

    **Quality Assurance Specialist, Web, Digital & Operations** The **Quality Assurance Specialist** plays an essential role in growing talent in our business through collaboration and sharing best practices with the** Web Development** team. You know how to be curious about their opportunities, and how to be real with feedback and support. To be successful in...

  • Crypto Quality Assurance Specialist

    1 month ago

    Toronto, Canada Zetatech Services Inc Full time

    Role DescriptionThis is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits.Your responsibilities will include:Designing and...

  • Crypto Quality Assurance Specialist

    4 weeks ago

    Toronto, Canada Zetatech Services Inc Full time

    Role DescriptionThis is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits.Your responsibilities will include:Designing and...

  • Crypto Quality Assurance Specialist

    1 month ago

    Toronto, Canada Zetatech Services Inc Full time

    Role Description This is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits. Your responsibilities will include: Designing...

  • Crypto Quality Assurance Specialist

    1 month ago

    Toronto, Canada Zetatech Services Inc Full time

    Role Description This is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits. Your responsibilities will include: Designing...

  • Crypto Quality Assurance Specialist

    1 month ago

    Toronto, Canada Zetatech Services Inc Full time

    Role Description This is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits. Your responsibilities will include: Designing...

  • Crypto Quality Assurance Specialist

    1 month ago

    Toronto, Canada Zetatech Services Inc Full time

    Role Description This is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits.Your responsibilities will include: Designing...

  • Quality Assurance Specialist

    1 month ago

    Toronto, Canada Metro Inc. Full time

    **Position Title**: ***Quality Assurance Specialist **Requisition ID**: 30415 **Career Group (ADSP)**: ***Administrative **Division**:Qc - Centrale d'Achats Fruits & Légumes (80069170) **Department**: ***Quality Assurance **Work Location**:METRO ON - 25 VICKERS ROAD BUILDING B (#A-VICB) **Province**:Canada : Ontario **Position...

  • Crypto Quality Assurance Specialist

    1 month ago

    Toronto, Canada Zetatech Services Inc Full time

    Role DescriptionThis is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits.Your responsibilities will include:Designing and...

  • Crypto Quality Assurance Specialist

    1 month ago

    Toronto, Canada Zetatech Services Inc Full time

    Role DescriptionThis is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits.Your responsibilities will include:Designing and...

  • Crypto Quality Assurance Specialist

    1 month ago

    Toronto, Canada Zetatech Services Inc Full time

    Role DescriptionThis is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits.Your responsibilities will include:Designing and...

  • Crypto Quality Assurance Specialist

    1 month ago

    Toronto, Canada Zetatech Services Inc Full time

    Role Description This is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits. Your responsibilities will include: Designing...

  • Crypto Quality Assurance Specialist

    1 week ago

    Toronto, ON, Canada Zetatech Services Inc Full time

    Role DescriptionThis is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits.Your responsibilities will include:Designing and...

  • Crypto Quality Assurance Specialist

    1 week ago

    Toronto, ON, Canada Zetatech Services Inc Full time

    Role DescriptionThis is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits.Your responsibilities will include:Designing and...

  • Specialist, Quality Assurance and Regulatory

    2 days ago

    Toronto, Canada Advantage Solutions Full time

    Summary: Quality Assurance (QA) & Regulatory Affairs (RA) Specialist The Quality Assurance (QA) & Regulatory Affairs (RA) Specialist is responsible for several aspects of Quality Assurance and Regulatory Affairs as it relates to Drugs, Natural Health Products, Cosmetics and Medical Devices that are imported and/or distributed by Advantage Solutions...