Mainframe Application Support Analyst

1 month ago

Toronto, Canada BMO Financial Group Full time

4100 Gordon Baker Road Toronto Ontario,M1W 3E8

This is a hybrid role, based out of Toronto, that reports directly into the Senior Technology Officer. The EDB Platform group is searching for the right resource to join the OBTS Team If you have mainframe experience, are detail oriented and interested in learning about the online world of core banking systems, this may be the role for you. Please keep in mind that this person must have a willingness to be on-call and provide 24/7 support.

Functions of This Role:

- Detects system failures or issues so that defects may be discovered and corrected.
- Manages complexity across business value, technology and interaction models
- Recommends and implements solutions based on analysis of issues and implications for the business.
- Generates historical analysis of system health issues and maintains documentation of defects and resolutions.
- Reviews and interprets all documentation related to projects to provide input to the project team on the planning of project related activities.
- Participate in discussions with development team regarding proposed solutions.
- Support project deliverables, working closely with operations and project teams to ensure system changes are successfully implemented.
- Provides on-call support an immediate response to production issues.
- Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed.

Qualifications:

- 7-10 years of experience in a mainframe technical role
- Experience in z/OS, MVS, TSO, ISPF and JCL is required
- Exposure to CICS, DB2, ESP and NETVIEW is preferrable
- Understanding of SDLC; previous developer experience an asset
- Strong analytical skills for complex problem solving
- Detail oriented with strong organizational skills
- Knowledge of the banking/financial industry is an asset
- University degree or college diploma in Computer Science or equivalent

**Skills**:

- Good collaboration and multi-tasking capabilities
- Strong team collaboration and communication skills
- Demonstrated success in working productively with operations teams, developer peers, and technical specialists such as architects and DBAs
- Excellent oral and written communication skills
- Ability to learn new skills in dynamic, high-pressure environment
- Willingness to be on-call and provide 24/7 support

**Salary**:
$74,800.00 - $138,600.00

**Pay Type**:
Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

**About Us**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

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