Taproom Bar Manager

**About Us**:
The name Hard Knox was created to pay homage to how the area was built, from those that came out to the western Wildlands along the Dusty Trail, to the Grunt Work those experienced in the coal mines and oilfields. Hard Knox Brewery, located 30 minutes south-west of Calgary, is an innovative craft brewery dedicated to producing high-quality beers while providing an exceptional experience for our customers. We pride ourselves on our commitment to quality, and community engagement.

**Job Overview**

**Key Responsibilities**:
**Team Leadership**: Recruit, train, and manage tap room staff, fostering a positive and collaborative work environment.

**Customer Experience**: Provide exceptional service to customers, ensuring a friendly and inviting atmosphere making them feel at home. Address customer inquiries and resolve any issues promptly.

**Operations Management**: Oversee daily tap room operations, including opening and closing procedures, inventory management, and cash handling.

**Inventory Control**: Manage beer and merchandise inventory, placing orders as necessary and ensuring all products are stocked and available.

**Compliance**: Ensure compliance with health and safety regulations, brewery policies and procedures and adhere to AGLC regulations.

**Sales and Marketing**: Develop promotional strategies that drive sales and increase brand awareness.

**Event Planning**: Plan and coordinate events, beer tastings, and promotions to engage the community and enhance customer experience.

**Financial Management**: Monitor budgets, sales reports, and expenses, providing regular updates to management on performance and opportunities for improvement.

**Qualifications**:

- Proven experience in a management role, preferably in the food and beverage industry or a brewery setting.
- Strong knowledge of craft beer styles, brewing processes, and industry trends.
- Excellent leadership, communication, and interpersonal skills.
- Ability to create a positive customer experience and build relationships with patrons.
- Strong organizational skills and ability to multitask in a fast-paced environment. Attention to detail is imperative.
- Proficient in point-of-sale systems and basic accounting practices.
- Must possess Pro serve, valid drivers license with own transportation.

**Physical Requirements**:

- Ability to lift up to 50 pounds and stand for extended periods.
- Must be able to work flexible hours, including evenings, weekends, and holidays, as needed.

Pay: $23.00-$30.00 per hour

Expected hours: 35 - 45 per week

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance

Schedule:

- Monday to Friday
- Weekends as needed

**Language**:

- English (required)

Work Location: In person

Application deadline: 2024-09-23
Expected start date: 2024-09-30