Dental Receptionist

2 weeks ago


North York, Canada Smile Design Dentistry on Bathurst Full time

Job Title: Dental Receptionist

Location: North York

Company: Smile Design Dentistry on Bathurst

Overview:
**Responsibilities**:
1. Greet patients in a warm and welcoming manner, both in person and over the phone.

2. Schedule appointments accurately and efficiently, coordinating with patients' preferences and the availability of dental staff.

3. Verify and update patient information, including insurance details, in the Dentrix system.

4. Handle patient inquiries, concerns, and complaints with professionalism and empathy, escalating issues as necessary.

5. Process payments, insurance claims, and other financial transactions accurately and in a timely manner.

6. Maintain a clean and organized reception area, ensuring a pleasant environment for patients and visitors.

7. Assist with administrative tasks such as filing, scanning, and data entry as needed.

8. Collaborate closely with dental assistants, hygienists, and dentists to coordinate patient care and optimize office efficiency.

9. Stay up-to-date with industry trends and best practices in dental reception and customer service.

**Requirements**:
1. Minimum of 2 years of experience working as a dental receptionist or in a similar role.

2. Proficiency in using Dentrix or similar dental practice management software.

3. Excellent communication and interpersonal skills, with a friendly and professional demeanor.

4. Strong organizational and multitasking abilities, with attention to detail.

5. Ability to work effectively in a fast-paced environment and adapt to changing priorities.

6. Commitment to providing exceptional customer service and patient care.

7. High school diploma or equivalent; additional certification or training in dental office administration is a plus.

**Job Types**: Part-time, Full-time

**Salary**: $20.00-$27.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Dental care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Ability to Commute:

- North York, ON M3H 3N3 (required)

Ability to Relocate:

- North York, ON M3H 3N3: Relocate before starting work (required)

Work Location: In person


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