Internal Trainer

Leclerc is a family business with 119 years of experience, tradition and know-how passed down from people with heart. Thanks to our 1,400 employees in eight plants in Canada and the United States, we are constantly innovating to exceed the expectations of both small and large appetites.

**Working at Leclerc means...**
- Working in a family business
- Evolving in a clean, temperate environment with the latest technology
- Starting a new job with paid and adapted training
- Benefit from a complete benefits program (drug and dental insurance, 1 week of sick leave [conditions apply], telemedicine, group RRSP with employer participation and more)
- Enjoy quality meals at low prices in the cafeteria (unlimited coffee, tea, cookies and bars)
- Save on our delicious products and discover exclusive novelties
- Take advantage of job security and opportunities for advancement within the company
- Integrate a rich company culture (Christmas, birthday and maternity gifts, use of the Poka platform and more)

**INTERNAL TRAINER RESPONSIBILITIES**

The Internal Trainer is responsible for introductory/onboarding of new hires. Reporting to the HR Business Partner, the Internal Trainer is also responsible to support the managers of his/her plant in the development of employee skills via computer tools or in the classroom. The Internal Trainer integrates and trains new employees and participates in the development of new employees.

**RESPONSIBILITIES**

**INTERNAL TRAINER RESPONSIBILITIES**:

- Integrate and coordinate the arrival of new employees through a structured onboarding process;
- Monitor the onboarding process for new employees: supervisor-workstation-coach-document;
- Supervise and train the “coaches” in the factory in the follow-up of new employees;
- Distribute classroom or online training: health and safety, food safety, technical or other;
- Train, administer and promote the knowledge management tool: POKA;
- Capture and validate training needs with managers;
- Guide and provide the status of mandatory training to managers with the SuccessFactors tool;
- Informs management team of any training issues that may negatively affect the production performance according to company standards;
- Guide and provide the status of the flexibilities matrix in order to establish action plans for the development of employee skills;
- Create or modify training material including guides on the POKA tool;
- Collaborate with the different departments, in particular with continuous improvement;
- Carry out visits to factories for employees (production / office) and visitors from outside Biscuits Leclerc;
- Collect the objects and PPE of a finished employee;
- Participate in updating good training practices;
- Follow all sanitation, food safety and workplace safety guidelines;
- Ensure complete understanding of Good Manufacturing Practices;
- Actively participate in 6S and continuous improvement projects when needed

**REQUIRED SKILLS AND ABILITIES**:

- Have a high school diploma or equivalent;
- Have a minimum of five (5) years of experience in a computerized production environment;
- Strong interest in wanting to pass on knowledge and skills;
- Empower with computer systems (SAP-LMS-POKA) and the Office suite (Excel);
- Good interpersonal skills and the ability to communicate effectively with all levels of the organization;
- Experience working with multidisciplinary teams (internal and external);
- Demonstrate the ability to maintain employee confidentiality;
- Conduct themselves in a professional manner at all times, influencing by example;
- Ability to communicate in a clear and captivating manner;
- Develop a relationship of trust with employees;
- Demonstrate initiative, autonomy and availability (day-evening-night);
- Have a good sense of humor (asset)