Desk Attendant

Part-Time Desk Attendant

Division: Utilities

Branch: Solid Waste

Hours of Work: Various Shifts, 7-day operation

Classification: Desk Attendant

Benefits: In accordance with Collective Agreement

Position Status: Part-Time

The Part-Time Desk Attendant will be the first point of customer contact and will be responsible for performing a variety of administrative and clerical tasks related to the facility. This includes greeting customers and visitors in a friendly, professional manner, reception, cash handling, bank deposits etc. The individual will demonstrate initiative on a daily basis, understand the role they play within the community, and have excellent customer service skills.

Posted Internally October 1, 2024

Qualifications:

- Must have Grade 12 Diploma or equivalent.
- A minimum of two (2) years’ experience in a customer service-related work environment
- A minimum of one (1) year computer related experience in a work environment with proficiency in Microsoft Word and Excel
- Working knowledge of office equipment including facsimile machine, photocopier and interact machines
- Proven cash handling skills with demonstrated competencies in daily sales and bank deposit functions
- Must have or willing to obtain current Standard First Aid/CPR Certification
- Ability to communicate effectively verbally and in writing
- Ability to work independently and as member of a team
- Ability to multi-task and resolve issues in a timely and professional manner
- Demonstrated experience and working knowledge of the Ontario Occupational Health & Safety Act and Regulations specifically concerning the requirements for job hazard analysis and the development of and training on safe work procedures
- Ability to get along well with others including supervisors, co-workers, members of the public and other partners in service

Summary of Duties:

- Customer Service
- Receiving the public and answers questions; responds to inquiries from customers and refers, when necessary, to appropriate persons
- Cash Handling Duties
- Light Cleaning
- Other Duties as assigned

Salary & Benefits: Benefits in accordance with the Collective Agreement
Salary $26.10/hr

Successful applicants will be required to submit a criminal record check.

The City of Kenora is committed to providing accommodation in all aspects of the recruitment and selection process in accordance with the _Ontario Human Rights Code_ and the _Accessibility for Ontarians with Disabilities Act (AODA_). If you require an accommodation, please advise the Human Resources department in advance to ensure your participation in the recruitment and selection process.

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and is used to determine eligibility for potential employment.