Franchise Hotel
3 weeks ago
_This job posting is for a position at a Hotel owned and operated by, an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_
**About Us**
At Staybridge Suites, guests discover a fresh approach to comfort. Our 105-unit, all-suite hotel features spacious studio, one
- and two-bedroom suites with fully equipped kitchens. Start your day with complimentary Fresh Start® hot breakfast buffet offering a choice of healthy and hearty items. Join us Monday-Thursday for our Evening Social, featuring a delicious variety of small plate, light dinner items. Fast Wi-Fi is included so you can work online, connect with loved ones or stream the latest series. Other “must have” amenities include a newly renovated fitness room, heated indoor pool and guest laundry. Minutes from downtown Oakville & Burlington and midway between Toronto and Niagara, the hotel is convenient to many of the area’s top business travel accounts. Enjoy beautiful lakeside trails, picturesque Bronte Harbor, and a selection of boutique shops and restaurants. It’s THE choice for an all-suite experience when GPS is set for Oakville - Burlington
**Your day to day**
- Thoroughly clean assigned guest suites according to standards
- Familiar with departmental procedures and policies and ensure standards are adhered to
- Be in proper Room Attendant uniform (clean uniform, nametag, proper shoes)
- Maintain or replace all guest supplies and amenities, including lightbulbs
- Be helpful and courteous to guests, potential guests and team members
- Use cleaning products and materials correctly and with good care
- Be careful and correctly handle equipment (vacuums, carts etc.)
- Ensure Room Attendant cart is neat and tidy at all times
- Report any defects and safety hazards and be familiar with WHIMIS
- Familiar with the Fire Safety Plan and know your responsibilities in case of a fire/alarm
- Follow special cleaning instructions and directions from the executive housekeeper
- Adjust/set the room temperature controls in unoccupied suites
- Assist with training and developing other cleaning staff when asked
- Be efficient, effective and responsive with inquires and requests using good communication
- Work with supervisor (and maintenance) to ensure deficiencies and maintenance items are attended to
- Be familiar with hotel services offered
- Attend any training sessions or meetings (when asked)
- Ensure floor housekeeping storage areas are clean, maintained and organized
- Accomplish or assist with “Special Projects” or other cleaning tasks as required
- Other duties may be assigned by management
**What we need from you**
- Must be able to lift 20 pounds on a consistent basis
- Flexible schedule and reliable
- Must be a fast pace worker and work well with others
- Multi-tasking skills
- Familiar with WHMIS, Health and Safety, and emergency protocols
- Physical mobility and stamina are required
- Ability to follow instructions and be detail-oriented
- Professional and friendly with all guests. Ability to achieve guest satisfaction
- Prior experience in housekeeping, cleaning, laundry or related jobs an asset
**What we offer**
In return we’ll give you a competitive financial, incentive and benefits package that will include healthcare, dental, vision, disability and life insurance support. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we’ll give you the room to be yourself
**Salary**: $1.00 per year
Ability to commute/relocate:
- Oakville, ON: reliably commute or plan to relocate before starting work (required)
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