Food & Beverage Supervisor

3 weeks ago

Thornbury, Canada The Golf Club at Lora Bay Full time

**Food & Beverage Supervisor**

Lora Bay Golf Club is hiring **a Food & Beverage Supervisor** Are you a leader, detailed oriented and organized? Do you love meeting new people and not only know what it means to _**meet**_ customer expectations, you _'exceed them_' for breakfast? If you have your SMART SERVE, are a self starter, can work under pressure and have a sense of urgency when it comes to delivering exceptional customer service, keep reading and see if this role is for you

Lora Bay Golf Club is a privately owned Golf Operation in Thornbury, Ontario. Our mission is to provide our members and guests with the challenge and beauty of a truly superior golf course and to make Lora Bay synonymous with service, quality, relaxation and elegance.

**KEY RESPONSIBILITIES**
- Orchestrate set-up, mise en place, meeting rooms and bar for service.
- Organize reservations/set-up, server sections for shift.
- Maintain Food and Beverage inventories, count and spillage sheets.
- Assist Food and Beverage Manager with Event operations, as directed, pertaining food and beverage requirements.
- Responsible for forecasting and managing daily staffing levels to ensure adequate staffing for all events and daily operations.
- Accountable for the performance, conduct, discipline and deportment of food and beverage staff.
- Counsel staff in regard to performance issues in accordance with SOP’s and HR procedures.
- Accountable for adherence to all food and beverage procedures and policies.
- Greet guests, present menus, inform of any features, make recommendations and answer questions regarding food and beverage items.
- Engage, converse and interact with guests in a positive, friendly, professional, courteous and respectful manner at all times;
- Ensure food and beverage servers are taking orders in a timely fashion and communicate with Executive Chef in regard to reservations/guests numbers.
- Ensure that all rooms and Boathouse Patio are closed properly and clean/stocked for next shift.
- Ensure that staff clock out immediately after cash-out is printed. Take daily paperwork/cash-outs, accounting forms to front desk, and/or safe deposit.
- Ensure that all closing procedures are completed, lights/music off and Boathouse is completely locked up.

**EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)**
- Previous experience in fine dining an asset;
- Must be a minimum of 18 years of age;
- Ontario Smart Serve certification;
- Food handling certification an asset but not required;
- First Aid/CPR certification an asset but not required.

**PHYSICAL ENVIRONMENT/REQUIREMENTS**
- Indoors and outdoors in the spring/summer and fall weather conditions on covered patio, dining room and conference rooms.
- Moving furniture when preparing special arrangements.
- Must be able to lift 50 LBS.
- Long periods of standing on your feet.
- Must be willing to work morning shifts, evening shifts, weekends and holidays.

**Benefits of Working at Lora Bay**
- Great people, beautiful location, safe and fun work environment
- paid training
- free golf
- staff (and friends and family) discounts on meals, rooms and golf
- staff parties, $$ rewards and recognition program
- $500 for referring fellow team members and earn $ for bringing in business

Please be aware that Lora Bay has a mandatory vaccination policy in effect for all employees.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Work Location: One location

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