Service Advisor

2 weeks ago

Edmonton, Canada Hino Central Full time

.

Hino Central is looking for a Service Advisor to join our team in Edmonton. The Service Advisor will be responsible to provide professional, safe and reliable service to our internal and external customers. Experience with Parts is considered an asset.
Why work with us?
You matter, we support you. We pay competitive wages based on experience as well as extended health benefits, including dental.
Commitment To Safety. A “safety first” working environment, with modern shop equipment and tools, and a clean workspace. To go a step even further, we provide our team members PPE Allowance
We take care of our people. You get 50% off vehicle rentals at any DRIVING FORCE location. We offer you our company RRSP matching program, to look after your future
Work/Life balance is important. You get 3 weeks accrued vacation, a flexible working environment, and 5 wellness days to focus on yourself or your loved ones.
We want you to grow. Our fun and inclusive company culture enables our employees to grow their careers with us. You get hands-on training and a path forward in the company if you want to develop your career.
Main responsibilities
- Schedule appointments for truck service and repairs
- Service check-ins, triage and track workflow of vehicles through shop for a timely repair and return to service.
- Review previous work history, open recalls and outstanding services and advise customers on recommended repairs.
- Provide solution to address customer’s needs and wants
- Identify possible warrantable repairs in conjunction with the Service Manager
- Review account status and collect payments as and when required
- Filing of invoices and capturing data as required
- Consult with technicians about necessary repairs, estimates and alternative repair options.
- Distribution and allocation of work to technicians
- Communicate effectively with customers by advising on recommended repairs, services, estimates as well as warranty coverages, and giving feature/benefit presentations
- Ensure follow up to customers in a timely and efficient manner to provide ongoing updates on changes to services/vehicle repairs, estimates and repair completion
- Communicate with suppliers and vendors as required

**Qualifications**:

- High school diploma or equivalent
- Previous experience in a Service Advisor role is an asset
- Valid Driver’s License with Driver’s Abstract acceptable to TDF Group’s Driver and Vehicle Safety Program
- Due to fiduciary responsibility, pre-hire Criminal Security Clearance and Credit Check is required
- Strong interpersonal, organizational and communication skills, both written and verbal
- A technical aptitude
- Must be fluent in the English language
- Parts experience considered an asset
- A commitment to customer service and a team player
- Ability to solve problems independently following company guidelines and policies
- Strong computer skills and competency in Microsoft Office, particularly Excel
- Ability to handle multiple tasks and work in a fast-paced environment

INDHC

  • Service Advisor

    4 days ago

    Edmonton, Canada Speedy Auto Service Full time

    Speedy Auto Service is excited to welcome a new member to our team! We are a fast-paced, busy automotive repair facility that strives to bring a high level of service to our customers that creates a trusting relationship that lasts. Key Responsibilities - Welcome customers and provide excellent customer service throughout the duration of there visit -...

  • Service Advisor

    2 months ago

    Edmonton, Canada Bettcher's Auto Service Ltd Full time

    Marty Bettcher started his business 30 years ago with a passion to share his knowledge about cars. Marty's motto to "make it right" has grown us into a full service automotive shop with 5 bays and numerous team members, many of which are family. **Duties** - Greet customers and provide exceptional customer service throughout their visit - Listen to...

  • Service Advisor

    5 days ago

    Edmonton, Canada Speedy Auto Service Full time

    CONSIDER A CAREER WITH US! We are Edmonton's newest and progressive, completely integrated Automotive business. We encompass all avenues to deliver vehicles and service clients. If you are looking to build a career with one of the fastest growing companies in Edmonton, you've found us! Now we want to find you. We offer... - Highly Competitive Pay Plan...

  • Service Advisor

    3 days ago

    Edmonton, Alberta, Canada Bettcher's Auto Service Ltd Full time

    Marty Bettcher started his business 30 years ago with a passion to share his knowledge about cars. Marty's motto to "make it right" has grown us into a full service automotive shop with 5 bays and numerous team members, many of which are family.Duties Greet customers and provide exceptional customer service throughout their visit Listen to customers'...

  • Automotive Service Advisor

    1 week ago

    Edmonton, Canada Speedy Auto Service Full time

    Speedy Auto Repair, conveniently located on 97th Street just north of Yellowhead, is currently looking to add a Service Advisor to our busy and experienced team. We are a fast paced and busy repair facility looking for experience taking great care of clients and building long term customer relationships, dealing with parts vendors and technicians and various...

  • Seasonal Rv Service Advisor

    2 weeks ago

    Edmonton, Canada Edmonton RV Service Full time

    **WHO WE ARE**: A quality repair is the difference between fun and frustration. Edmonton RV has been dedicated to providing just that since 1976, we love and appreciate the RV lifestyle as much as our customers! **Employees have mentioned they like it at Edmonton RV because**: - We’re a family owned and operated business, and have been since we opened....

  • Auto Service Advisor

    2 weeks ago

    Edmonton, Canada Speedy Auto Service Full time

    Core Competencies - Customer Focus - Communication - Energy & Stress Management - Teamwork - Quality Orientation - Problem Solving - Accountability and Dependability - Operating Equipment - Ethics and Integrity - Results Oriented - Negotiation Job Duties - Greet and welcome clients using the Speedy Customer Service Standards. - Provide service to customers...

  • Seasonal Rv Service Advisor

    2 days ago

    Edmonton, Alberta, Canada Edmonton RV Service Full time

    WHO WE ARE:A quality repair is the difference between fun and frustration. Edmonton RV has been dedicated to providing just that since 1976, we love and appreciate the RV lifestyle as much as our customersEmployees have mentioned they like it at Edmonton RV because:We're a family owned and operated business, and have been since we opened. We are closed on...

  • Service Advisor

    3 weeks ago

    Edmonton, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our **Edmonton, AB** Dealership as **Service Advisor**. This is a **Full-Time, Regular** position. Schedule will be Monday to Saturday 8:03am -...

  • Service Advisor

    3 weeks ago

    Edmonton, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our **Edmonton, AB** Dealership as **Service Advisor**. This is a **Full-Time, Regular** position. Schedule will be Monday to Saturday 8:03am -...

  • Service Advisor

    2 months ago

    Edmonton, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our **Edmonton, AB** Dealership as **Service Advisor**. This is a **Full-Time, Regular** position. The primary focus of the Service Advisor is customer...

  • Service Advisor

    2 weeks ago

    Edmonton, Canada Yachimec Group Full time

    The Yachimec Group is looking for a dedicated and detail-oriented individual for a **Service Advisor** position. Reporting to the Service Manager, you must have a minimum of 2 years of experience as an automotive service advisor, and you will be responsible for scheduling and documenting customer repair and maintenance services. **Responsibilities**: -...

  • Service Advisor

    2 months ago

    Edmonton, Canada Great West Chrysler Full time

    Great West Chrysler is looking for a dedicated and detail-oriented individual for a **Service Advisor** position. We are locally owned and family-run. Reporting to the Service Manager, you must have a minimum of 2 years of experience as an automotive service advisor, and you will be responsible for scheduling and documenting customer repair and maintenance...

  • Service Advisor

    2 months ago

    Edmonton, Canada West End Nissan Full time

    Opportunity Calling! West End Nissan is looking for a dedicated and detail-oriented individual for a Service Advisor position. Reporting to the Service Manager, you must have a minimum of 3 years of experience as an automotive service advisor, and you will be responsible for scheduling and documenting customer repair and maintenance...

  • Service Advisor

    3 weeks ago

    Edmonton, Canada West End Nissan Full time

    Opportunity Calling! West End Nissan is looking for a dedicated and detail-oriented individual for a Service Advisor position. Reporting to the Service Manager, you must have a minimum of 3 years of experience as an automotive service advisor, and you will be responsible for scheduling and documenting customer repair and maintenance...

  • Service Advisor

    2 months ago

    Edmonton, Canada Big West Ford Full time

    Edmonton's newest Ford dealership, Big West Ford is looking for a dedicated and detail-oriented individual for a **Service Advisor** position. Reporting to the Service Manager, you must have a minimum of 2 years of experience as an automotive service advisor, and you will be responsible for scheduling and documenting customer repair and maintenance...

  • Service Advisor

    2 months ago

    Edmonton, Canada West End Nissan Full time

    West End Nissan is looking for a dedicated and detail-oriented individual for a Service Advisor position. We are locally owned and family-run. We offer: great base rate, and bonus structures! Reporting to the Service Manager, you must have a minimum of 2 years of experience as an automotive service advisor, and you will be responsible for scheduling and...

  • Service Advisor

    2 weeks ago

    Edmonton, Canada Southtown Hyundai Full time

    Job Overview: We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers bringing their vehicles in for service or repairs. Your role will involve providing exceptional customer service, coordinating with mechanics, and ensuring a smooth and efficient...

  • Service Advisor

    2 months ago

    Edmonton, Canada NORTRUX INC. Full time

    Are you looking for a full-time career and the opportunity to work in a growing dealership? **Nortrux Inc. **is currently looking for a **Service Advisor. **Employees are the driving force of our achievements and we believe in having the right person in the right position. We know that employee growth is the key to continued engagement and fulfillment....

  • Service Advisor

    1 week ago

    Edmonton, Canada Western Truck & Trailer OK Tire Full time

    Western Truck & Trailer/OK Tire is looking to hire a quick learning Service Advisor. Responsibilities include but not limited to: - Sharing product knowledge and technical expertise with our customers to build existing and new business - Handle customer inquiries and transactions - Scheduling and documenting customer repairs and services - Willing to...