Production Supervisor

1 week ago


Kitchener, Canada Wonderbrands Full time

Job Address:
135 Otonabee Drive, Kitchener, Ontario, N2C 1L7

We are Hearthside Food Solutions, a new kind of food company, and the industry’s largest contract manufacturer. You won’t find our logo on store shelves, but our passion for quality and efficiency is evident in every product we make.

Founded in 2009, today we operate 43 production facilities in the US, Canada and Europe, employing over 11,000 people. In an industry growing at 2%, we made the Inc. 500 Fastest Growing Companies list three straight years. Our customers are some of the world’s finest food companies.

At Interbake Foods, we bake cookies, crackers, cones and wafers products in 6 facilities across Canada and the USA, conducting our business with integrity, contributing to our communities, and fostering a respectful culture. We are building a culture of success here, and it depends on our people striving for greatness and having the courage and commitment to getting better every day.

Scope:
The Production Supervisor will provide front line leadership to production operating teams in a fast-paced bakery facility. The Team Leader will lead, motivate and develop employees to achieve outstanding results according to set targets through enhancing teamwork, effective communications, actively listening, and driving change. The role will also drive accountability and ensure compliance with company policies, procedures, and standards.
- Ensure teams follow safe work practices. Address unsafe working conditions and any team member safety concerns. Complete thorough incident investigations and develop corrective actions to appropriately reduce or eliminate risk. Conduct workplace inspections and audits and address risk. Drive a culture of 0 tolerance with LOTO and other life saving procedures;
- Conduct workplace inspections and audits and be proactive to address potential issues;
- Provide orientation and training as required to ensure an effective and efficient work force. Assign and oversee formal training and sign off on completed training requirements;
- Ensure product quality and food safety requirements are met through verification of quality checks and lot tracking per HACCP plan;
- Provide follow up to any customer complaint issues;
- Ensure the required equipment, materials, supplies and manpower are available;
- Provide leadership necessary to ensure the team meets or exceeds targets;
- Review and Close Production orders in system. Ensure accurate and timely inventory records are entered into the information system;
- Review results and respond to issues with appropriate actions;
- Lead optimization of production equipment and processes needed to meet and exceed downtime and waste targets;
- Use information tools to look for opportunities to improve line efficiency, trends, and drive bakery priorities. Identify and eliminate factors that disrupt a smooth rhythm of operations. Lead smaller scope process improvements to achieve specific measurable goals;
- Conduct detailed root cause investigations for large deviations from target;
- Own operational deliverables as assigned within the planning, assessment, installation and testing of new equipment, methods and/or products;
- Provide assistance in troubleshooting of unplanned breakdowns. Partner with maintenance to prioritize and resource continuous reduction of overall plant downtime;
- Establish and sustain a positive and cooperative working environment through effective communications with all employees;
- Provide effective, timely and fair performance and disciplinary feedback to team members and document as needed;
- Assist as needed in interviewing, hiring and onboarding of new employees;
- Verify and maintain attendance records. Review and address attendance issues;
- Resource shifts and ensure availability for rotating shifts including weekends in a 24/7 environment;
- Coordinate shipping schedule and documentation requirements (where there is no Shipping Supervisor role);
- Liaise with maintenance team on changeover and work order scheduling;

Key Measures
- Production schedule attainment
- Training completions, Incident investigations
- Yield, Quality check and lot tracking completion, Incident investigations
- Staffing and Labour cost, Bakery waste, Overtime, Operating supplies budget
- Shift Downtime %
- Engagement scores, Absenteeism

Competencies & Qualifications
- Minimum of 3 years experience in manufacturing environment, & minimum 2 years’ experience in a Lead Hand or Supervisory role;
- Experience with OSHA regulations, HACCP and Food GMPs (in a bakery environment preferred);
- A good grasp of inventory management (cycle counting, materials management, etc.);
- Conduct work with integrity, abiding and upholding the Code of Conduct and Company Core Values (Integrity, Respect, Commitment, Courage and Growth);
- Act, react and interact with respect and regard for others;
- Ability to anticipate what needs to be done & commits to take ownership to ensure it gets done


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