Dispatch Security Supervisor

3 days ago


North York, Canada Synergy Protection Group Inc. Full time

Synergy Protection Group Inc. is looking for dedicated and talented Security Dispatch Supervisor to join our exciting, hard working and growing team We are looking for individuals who possess exceptional interpersonal and customer service skills.

**Shift Timings Continental Night (8 PM - 8AM)**

**Please note this position is temp-permanent basis.**

What you will do:

- Manage queries from the workforce regarding work schedules and making outbound calls when needed to fill last minute or dropped shifts
- Assisting the Support Team Manager with the day-to-day employee/client relationships in a proactive manner
- Respond to employee inquiries, research client/employee issues, resolve service issues/errors and demonstrate proactive, solution-based approach to enhance client relations
- Collaborate with Scheduling Coordinator, HR and Training to ensure recruitment and placement processes to achieve an optimal level of client/staff compatibility

What you will bring:

- **Dispatch experience 4 years + A MUST**:

- Call Centre experience A MUST
- Proficient experience in administration
- Supervisor experience preferred
- Excellent verbal and written communication skills, interacting both internally and externally
- Excellent customer service skills
- Excellent organizational skills
- Ability to multitask and remain calm under pressure during high volume phone calls
- Track record of working in a fast paced and demanding environment

Why become a part of Synergy family?

We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.

Perks we offer:

- We are all about our people and we show it
- Competitive pay and comprehensive employee benefits
- Provide free training such as Use of Force, Non-Violent Crisis Intervention, Mental Health First Aid, Report Writing and many more.
- Accommodate to your flexible schedules
- Continuous coaching and support
- Promote diversity through employee engagement
- Provide growth and development opportunities

**Job Types**: Full-time, Permanent, Fixed term contract

Pay: From $22.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- 12 hour shift
- Monday to Friday
- Night shift
- Weekends as needed

**Experience**:

- customer service: 1 year (required)
- Call Centre: 4 years (required)
- Security: 1 year (required)

Work Location: In person



  • North York, Canada Paladin Security Full time

    Security Dispatch Operator - Baycrest Hospital - Part Time Nights **Position: Security Dispatch Operator** **Location: Baycrest Hospital - 3560 Bathurst Street, North York** **Shift: Saturday and Sunday - 2300 - 0700** **Rate: $19.33/ Hr** **Site Overview**: In this key role, you will oversee a state of the art healthcare Control Centre. Your role will be...


  • North York, Canada Synergy Protection Group Inc. Full time

    Synergy Protection Group Inc. is looking for dedicated and talented Security Dispatch Supervisor to join our exciting, hard working and growing team! We are looking for individuals who possess exceptional interpersonal and customer service skills. What you will do: - Manage queries from the workforce regarding work schedules and making outbound calls when...


  • North York, Canada Synergy Protection Group Inc. Full time

    Synergy Protection Group Inc. is looking for dedicated and talented Security Dispatch Supervisor to join our exciting, hard working and growing team! We are looking for individuals who possess exceptional interpersonal and customer service skills. What you will do: - Manage queries from the workforce regarding work schedules and making outbound calls when...


  • North York, Canada Paladin Security Full time

    Crosslinx Transit Solutions - Dispatch - Full Time Temporary - Monitoring of CCTV Systems to aid in deterring Trespassing and Vandalism - Dispatching of Mobile Supervisor and Mobile Patrol Officers to respond to these same calls - Monitor Station Alarms and Dispatch Mobile Team to specific locations for response - Liaises with Emergency Services and...


  • North York, Canada Paladin Security Full time

    Crosslinx Transit Solutions - Dispatch - Full Time Temporary - Monitoring of CCTV Systems to aid in deterring Trespassing and Vandalism - Dispatching of Mobile Supervisor and Mobile Patrol Officers to respond to these same calls - Monitor Station Alarms and Dispatch Mobile Team to specific locations for response - Liaises with Emergency Services and...

  • Baycrest Hospital

    4 months ago


    North York, Canada Paladin Security Full time

    Baycrest Hospital - Security Dispatcher - Part-Time **Position**: Security Dispatcher **Site**: Baycrest Hospital **City**: Toronto, ON **Status: Part-Time** **Hours: 0Saturday and Sunday - 0700 - 1500** **Pay Rate**: $19.33/ Hr Are you interested in starting a career in a fast-paced and growing industry? As a provider of security services to clients...


  • North York, Canada Paladin Security Full time

    Security Dispatcher Full Time North York General Hospital **Position**:| Full-Time Security Dispatch **Site**: | North York General Hospital Leslie **Averaging Agreement**: Overtime is Averaging Agreement (AA) after 88 hours **Hours**:| Continental Rotation - 0700-1900/1900-0700 **Payrate**: | $19.64/hour **Posting Date**: December 5, 2024 **Closing...

  • Security Dispatcher

    6 months ago


    North York, Canada Synergy Protection Group Inc. Full time

    Synergy Protection Group Inc. is looking for dedicated and talented security dispatcher to join our exciting, hard working and growing team! We are looking for individuals who possess exceptional interpersonal and customer service skills. As a security dispatcher, you will play a key role in communication between employees, management and clients. What you...

  • Security Dispatcher

    6 months ago


    North York, Canada Synergy Protection Group Inc. Full time

    Synergy Protection Group Inc. is looking for dedicated and talented support co-ordinator to join our exciting, hard working and growing team! We are looking for individuals who possess exceptional interpersonal and customer service skills. As a support coordinator, you will play a key role in communication between employees, management and clients. What you...


  • North York, Canada Synergy Protection Group Inc. Full time

    Synergy Protection Group Inc. is looking for dedicated and talented Security / Support Supervisor to join our exciting, hard working and growing team! We are looking for individuals who possess exceptional interpersonal and customer service skills. As a support coordinator, you will play a key role in communication between employees, management and...

  • Baycrest Hospital

    7 months ago


    North York, Canada Paladin Security Full time

    In this key role, you will oversee a state of the art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking. **Paladin Security**: Making the World a...


  • North York, Canada Synergy Protection Group Inc. Full time

    Synergy Protection Group Inc. is looking for dedicated and talented Security / Support Supervisor to join our exciting, hard working and growing team! We are looking for individuals who possess exceptional interpersonal and customer service skills. As a support coordinator, you will play a key role in communication between employees, management and...

  • Security Guard

    3 months ago


    North York, Canada Paladin Security Full time

    Security Guard - Forensic Services & Coroner’s Complex - Full-Time Position: Security Guard Location: Forensics Services and Coroners Complex - 25 Morton Shulman Drive, North York City: Toronto Status: Full-Time Hours: Position 1: Continental Days (0700 - 1900 hrs.) Position 2: Continental Nights (1900-0700) Pay Rate: $18.50/hr. **Site...

  • Security Guard

    2 weeks ago


    North York, Canada Paladin Security Full time

    Security Guard - Forensic Services & Coroner’s Complex - Full-Time **Position**:| Full-Time Security Guard **Site**: | 25 Morton Shulman Drive, North York **Averaging Agreement**: Overtime is Averaging Agreement (AA) after 88 hours OR ESA **Hours**:| Continental Rotation - 0700-1900 Days **Payrate**: | $18.50/hour **Posting Date**: December 4,...

  • Security Dispatcher

    6 months ago


    North York, Canada Elite Residential Concierge Services Inc. Full time

    **About Us**: A team of 850+ employees are the backbone of Elite Residential and we proudly collaborate as a family with sites the across GTA to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite security professionals, both young and experienced, to come and live the Elite Experience...

  • Team Lead Security

    6 months ago


    North York, Canada Paladin Security Full time

    Team Lead Security - Baycrest Hospital - North York (Nights) **Position**: Team Lead Security Dispatcher **Site**: Baycrest Hospital **City**: Toronto, ON **Status**:Full-Time Nights **Hours**: Continental Nights (2000 - 0800 hrs.) **Pay Rate**: $20.77/ Hr Are you interested in starting a career in a fast-paced and growing industry? As a provider of...

  • Security Supervisor

    6 months ago


    North York, Canada Paladin Security Full time

    Security Supervisor - LG Electronics - Full Time Position: Security Supervisor City: 20 Norelco Drive, North York Status: Full-Time Hours: Monday-Friday (0800 - 16000hrs) Pay Rate: $16.89/hr **Site Description**:At LG, technological innovation is the key to success in the marketplace. Founded in 1958, LG led the way in bringing advanced digital...

  • Security Administrator

    3 months ago


    North York, Canada GardaWorld Full time

    **Are you ready to suit up?**: If you are looking for a job where you have significant responsibility, this is the one for you! As a Dispatcher, you will play a key role in communication between agents, customers and supervisors! We provide people with growth opportunities. **What's in it for you?**: - We offer competitive wages & comprehensive health...


  • North York, Canada Cancom Security Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs covered by employer - Willing to relocate - Various locations **Tasks**: - Assist clients/guests with special needs - Co-ordinate activities with other work units or departments - Ensure smooth operation of computer...


  • North York, Canada Cancom Security Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs covered by employer - Willing to relocate - Various locations **Tasks**: - Assist clients/guests with special needs - Be the point of contact when in need to handle emergency situations - Co-ordinate activities with other...