Surveillance Operator

1 week ago

Windsor, Canada Caesars Windsor Full time

At Caesars Windsor, it’s our mission to inspire grown-ups to play One of nearly 40 Caesars Entertainment properties worldwide, we create memorable experiences, personalize rewards, and delight every guest, and every team member, every time. Our code of commitment and six core values guide our strategies and how we work together as a team. Those values are**:Celebrate Success, Integrity, Service with Passion, Diversity, Caring Culture **and **Ownership.**

**Job Summary**

Reporting to the Surveillance Shift Manager, Windsor Casino Limited, the Surveillance Operator is responsible for monitoring the activities of the gaming floor, to ensure compliance with AGCO requirements and to protect company assets.

**Roles and Responsibilities**
- Monitors the casino facilities by closed circuit television, ensuring compliance with AGCO requirements and Company assets
- Responds to reports of irregularities, investigating occurrences, and resolving problems
- Provides surveillance for Table and Slot drops, fills and credits, bank deposits and large cash transfers, slot repairs, jackpots, armored car pickup and delivery and card escorts
- Monitors table games and slots to ensure game integrity
- Monitors cash areas, cash transfers and cash and cheque transactions
- Liaises with other departments, arranging for the reporting on special surveillance of employee and player problems
- Monitors radio frequencies, investigating occurrences, communicating with other departments and assisting in problem resolution
- Prepares written reports of all surveillance activities according to the Surveillance Department directives and policy
- Works closely with police and other department heads in the gathering of evidence relative to police or Company matters.
- Gives evidence in police trials or company tribunals as required.
- Generates and distributes pictures of trespassed patrons and employees.
- Responds to telephone inquiries, communicating information relative to gaming activities
- Maintains knowledge of all departmental policies and procedures; the Internal Control Manual and cash transfer schedules, ensuring immediate recognition of and response to threats of criminal activity or noncompliance with procedure.
- Through self-study, maintains a high level of proficiency in card counting and other defensive practices utilized to protect gaming revenues.
- Maintains in the strictest confidence: any and all occurrences witnessed and/or viewed in the surveillance room, any and all conversation and/or discussions inside the Surveillance room and any positions or capabilities of surveillance equipment to unauthorized personnel
- Maintains a daily log of incoming and outgoing telephone calls
- Through a chain of command, both verbally and/or in written form, report all activities and occurrences to the Director/Manager of Surveillance
- Prepares reports, files and other records, or reports according to Surveillance room policy and practices
- Performs any and all other tasks which are assigned by Management
- Upholds the highest Standard on internal and external customer service at all times

**Qualifications**
- University degree in Criminology, college diploma in Law and Security or combination of education, training or experience that provides the knowledge deemed necessary by WCL
- Knowledge of table games and cage procedures
- Experience in Law Enforcement or Security
- 20-20 vision with or without corrective lenses
- Absence of color or night blindness
- Ability to communicate effectively, both verbally and in writing
- Ability to sit for long periods of time at a monitor
- To write reports and communicate effectively
- Table games, finance, security or slot knowledge an asset
- Must be able to work all shifts
- Occasional medium lifting required
- Ability to obtain a Gaming Employee License.
- Must possess a good attendance record as stipulated in the Casino Windsor Non-Union Attendance Management policy. Applicants with more than 5 occurrences will not be considered.
- Grade 12 or equivalent.

**Applicants must be at least 19 years of age to work for Caesars Windsor**

**_Caesars Windsor has created policies and procedures to meet the required Accessibility Standards for Customer Service, Ontario Regulation 429/07 under the Accessibility for Ontarians with Disabilities Act. 2005. Accommodations are available for applicants with disabilities. If you require accommodation, please contact us in order to determine an acceptable format._**

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

Application question(s):

- Do you have a degree and/or diploma in criminology or law & security?

**Experience**:

- Security: 1 year (preferred)
- Law enforcement: 1 year (preferred)

Work Location: In person

  • Surveillance Operator

    4 weeks ago

    Windsor, Canada Caesars Windsor Full time

    At Caesars Windsor, it is our mission to create the extraordinary! One of over 50 Caesars Entertainment properties worldwide, we create spectacular worlds that immerse, inspire and connect you. We don’t perform magic, we create it with excellence! At the core of our mission and vision are three powerful values that set the tone for everything we do. Those...

  • Surveillance Operator

    2 days ago

    Windsor, Canada Caesars Windsor Full time

    At Caesars Windsor, it is our mission to create the extraordinary! One of over 50 Caesars Entertainment properties worldwide, we create spectacular worlds that immerse, inspire and connect you. We don’t perform magic, we create it with excellence! At the core of our mission and vision are three powerful values that set the tone for everything we do. Those...

  • Surveillance Operator

    4 hours ago

    Windsor, Ontario, Canada Caesars Windsor Full time

    At Caesars Windsor, it is our mission to create the extraordinary One of over 50 Caesars Entertainment properties worldwide, we create spectacular worlds that immerse, inspire and connect you. We don't perform magic, we create it with excellence At the core of our mission and vision are three powerful values that set the tone for everything we do.Those...

  • Surveillance Supervisor

    2 months ago

    Windsor, Canada Caesars Windsor Full time

    Supervises the Surveillance Operators, evaluates performance, provides training and carries out disciplinary actions. Delegates tasks to the operators such as Table and Slot drops, fills and credits, bank deposits and large cash transfers, slot repairs and jackpots, armored car pick up and delivery and card escorts. Supervises the monitoring of table games...

  • Surveillance Supervisor

    3 days ago

    Windsor, Canada Caesars Windsor Full time

    Supervises the Surveillance Operators, evaluates performance, provides training and carries out disciplinary actions. Delegates tasks to the operators such as Table and Slot drops, fills and credits, bank deposits and large cash transfers, slot repairs and jackpots, armored car pick up and delivery and card escorts. Supervises the monitoring of table games...

  • Army Reserve Armour Officer

    1 week ago

    Windsor, Canada Canadian Armed Forces Army Reserve Full time

    **You MUST be currently enrolled in an accredited Canadian university OR hold a bachelor’s degree** - **You MUST be between 16 and 56 years of age** - **You MUST be a Canadian Citizen OR a Permanent Resident** **You will be required to join the Canadian Armed Forces Army Reserve to be employed in this position. This is NOT a civilian placement.** Armour...

  • Loss Prevention Security Guard

    3 days ago

    Windsor, Canada Orangeville Home Hardware Building Centre Full time

    Company Description: Home Hardware is a leading retailer known for our commitment to quality and excellence in customer service. We are dedicated to providing a safe and secure shopping environment for our customers and staff. **Job Description**: **Responsibilities**: - Monitor CCTV and conduct regular floor patrols to detect and prevent instances of...

  • Plant Protection Officer

    3 weeks ago

    Windsor, Canada Ford Motor Company Full time

    Responsibilities Include: Access control, patrol assigned areas and site to ensure the security of the client property, employees and equipment against theft, fraud, fire, flood, vandalism or criminal activity. Operate security monitoring equipment and telecommunications (. two-way radio, alarm systems). Monitor security surveillance systems (CCTV). ...

  • Plant Protection Officer

    2 weeks ago

    Windsor, Canada Ford Motor Company Full time

    Responsibilities Include: Access control, patrol assigned areas and site to ensure the security of the client property, employees and equipment against theft, fraud, fire, flood, vandalism or criminal activity. Operate security monitoring equipment and telecommunications (. two-way radio, alarm systems). Monitor security surveillance systems (CCTV). ...

  • Plant Protection Officer

    19 hours ago

    Windsor, Ontario, Canada Ford Motor Company Full time

    Responsibilities Include: Access control, patrol assigned areas and site to ensure the security of the client property, employees and equipment against theft, fraud, fire, flood, vandalism or criminal activity. Operate security monitoring equipment and telecommunications (. two-way radio, alarm systems). Monitor security surveillance systems (CCTV). ...

  • Post document package reviewer

    4 weeks ago

    Windsor, Canada Fluor Full time

    At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders benefit from the creative solutions derived as a result of embracing differences....

  • Post document package reviewer

    4 weeks ago

    Windsor, Ontario, Canada Fluor Full time

    At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders benefit from the creative solutions derived as a result of embracing differences....

  • Quality Materials Coordinator

    7 days ago

    Windsor, Canada Dragados Canada Inc. Full time

    Dragados Canada, Inc., the Canadian construction arm of the ACS Group (one of the world’s largest international construction and engineering companies), is seeking a talented and experienced Material Quality Coordinator to join its dynamic and energetic team. Dragados Canada was established in 2008 and has grown steadily into an industry leader in Canada,...

  • Post document package reviewer

    2 weeks ago

    Windsor, Ontario, Canada Fluor Full time

    At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders benefit from the creative solutions derived as a result of embracing differences....

  • Post document package reviewer

    12 hours ago

    Windsor, Ontario, Canada Fluor Full time

    At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders benefit from the creative solutions derived as a result of embracing differences....

  • Planificateur de Production

    2 weeks ago

    Windsor, Canada Masonite Full time

    We heard you knock! Aperçu: Le planificateur de production planifie et établit les calendriers de production. Ce rôle surveille l'inventaire des matériaux, suit la progression de la production et examine les facteurs qui affectent les calendriers. Ce leader travaille avec des entreprises de camionnage pour planifier les calendriers de...

  • Acheteur/euse

    2 weeks ago

    Windsor, Canada Masonite Full time

    Nous vous avons entendu cogner à la porte! - Relevant du directeur de la chaîne de l’approvisionnement, l’acheteur a la responsabilité d’assurer sur une base quotidienne l’approvisionnement en matière première de l’usine et d’effectuer le suivi des livraisons auprès des fournisseurs. Il effectue aussi un suivi régulier de la gestion des...

  • Procurement Specialist

    3 weeks ago

    Windsor, Canada Fluor Corporation Full time

    BNA was selected to design, build, finance, operate and maintain the CAD$5.7 billion (approximate US$4.4 billion) Gordie Howe International Bridge project for Windsor-Detroit Bridge Authority (WDBA). - When completed, the bridge will be the longest cable-stayed bridge in North America. The project includes a bridge and border crossing spanning the Detroit...

  • Planificateur de Production

    14 hours ago

    Windsor, Ontario, Canada Masonite Full time

    We heard you knockAperçu:Le planificateur de production planifie et établit les calendriers de production. Ce rôle surveille l'inventaire des matériaux, suit la progression de la production et examine les facteurs qui affectent les calendriers. Ce leader travaille avec des entreprises de camionnage pour planifier les calendriers de...

  • Infectious Disease Prevention

    2 weeks ago

    Windsor, Canada Windsor-Essex County Health Unit Full time

    ONA 08 Full-Time, Permanent **Posting expiry date**: Wednesday, May 26 at 4:30pm **Position Summary**: Reporting to the Program Manager, the Public Health Nurse (PHN) combines knowledge from public health science and nursing science. The PHN focuses on promoting, protecting, and preserving the health of populations. The nurse works with individuals,...