Shipper and Receiver

**Job Summary**

Responsible for accurate recording of incoming and outgoing shipments in a complex warehouse management system. Prepares shipments to retailers ensuring accurate completion of appropriate paperwork.

**Essential Duties and Responsibilities **include the following. Other duties may be assigned.
- Verify completeness of all incoming shipments prior to signing receipt of shipment.
- Maintain accurate inventory by ensuring all goods are entered into the warehouse management system and are tagged appropriately.
- Prepares bills of lading, customer invoices and fruit receipts using the customized VGC software.
- Monitors inventory levels daily and advises supervisor of deficiencies.
- Operates equipment safely and efficiently and provides general labour inside and/or outside the facility. This would include loading and unloading of trucks, both customer or supplier owned and VGC owned.
- Inspects loading operations to ensure compliance with shipping specifications.
- Inspects material handling equipment for defects and notifies maintenance personnel or contacts outside service facility for repair.
- Maintains vehicle maintenance reports.
- Directs movement of shipments from shipping and receiving platform to storage and work areas.
- Issues written and oral instructions.
- Studies and standardizes procedures to improve efficiencies.
- Deals effectively and courteously with customers and co-workers; may be required to offer assistance or information to customers.

**Supervisory Responsibilities**

This job will require the supervising of part time seasonal staff or when the warehouse supervisor is off site or away.

**Job Type / Category**

Shifts: Days and Afternoons

Monday to Sunday

**Required Education, Skills and Qualifications**

**Competencies**

To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

Interpersonal Skills - Maintains confidentiality; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Written Communication - Writes clearly and informatively; Presents numerical data effectively.

Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values.

Organizational Support - Follows policies and procedures.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability - Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals..

Initiative - Asks for and offers help when needed.

**Qualifications **To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and/or Experience**

At least one year experience in data entry and/or warehouse operations an asset.

**Language Skills**

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees.

**Mathematical Skills**

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.

**Reasoning Ability**

**Computer Skills**

To perform this job successfully, the individual should have sufficient computer skills. They must have knowledge of Microsoft Word, Excel, Outlook, etc. This individual will be trained on VG customized software. (Famous)

**Certificates, Licenses, Registrations**

Class G Driver License, TDG (Transportation Dangerous Goods), Tow-Motor Operator Certificate

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to