Patient Care Representative

4 weeks ago

Greater Sudbury, Canada MyHealth Centre Full time

MyHealth is looking for a skilled Patient Care Representative who will be responsible for the first impression when patients enter the clinic and physician/provider support. The PCR may also provide coverage from time to time for other administrative roles throughout the clinic.

**Job Description: Patient Care Representative**

**Reporting to**: Clinic Leader / Regional Leader

**About MyHealth Centre**

**Why join MyHealth? Here are 5 great reasons**
- **Accredited Patient Care**: We’re Ontario’s only independent diagnostic health facilities that are Accredited with Commendation. This achievement recognizes our continuous effort to provide shorter wait times for patients, faster report turnaround for referring healthcare providers, and the highest standard of infection prevention, cleanliness, safety, and comfort in our facilities.
- ** Canada’s Best Managed Companies**: For 5 consecutive years, we’ve been selected among Canada’s Best Managed Companies. This is Canada’s leading business awards program, recognizing excellence in private, Canadian-owned companies.
- **Great Place to Work**: For 5 consecutive years, we’ve been certified as a Great Place to Work due to our congenial work environment, and the high level of pride and trust our team has for their leaders. We believe the quality of our patient care reflects the quality of our team of healthcare professionals.
- **Consumer Choice Award**: For 4 consecutive years, we’ve won the Consumer Choice Award for best Diagnostic Imaging Clinics in the Greater Toronto Area. The winners are the result of an in-depth consumer evaluation process that involves gathering unbiased consumer opinions, calculated and vetted by some of North America’s leading market research firms.
- **Canada’s Top Growing Companies**: The Globe and Mail’s Report on Business has selected MyHealth in their ranking of Canada’s Top Growing Companies. This program celebrates and ranks independent Canadian businesses by the percentage of their revenue growth over three years.

**Position Overview**:
Responsible for the overall patient flow of the clinic including reception and clerical duties. Schedule appointments and register for procedures as needed. Receive, process, and direct patients following established procedure and documentation requirements. Assist patients as required to coordinate patient flow. Maintain accurate patient records and filing systems. Input patient data from affiliate clinics. Provide a professional demeanor and a positive image for the department and facility by receiving, processing, and directing professional and non-professional staff, patients and visitors in a pleasant and courteous manner.

**Responsibilities**:
**Reception**:

- Greet incoming patients or physicians, as per script.
- Obtain required patient identification, documentation and history following guidelines.
- Ensure patient has followed correct preparation for their exam.
- Ensure inquiries are answered or referred to the appropriate person.
- Assist patients requiring help in mobility.
- Maintain a clean and tidy reception area as per infection prevention and control guidelines.
- Schedule patients in a timely and efficient manner, ensuring to adhere to standardization protocols. Ensure urgent patients are seen on a priority basis. If clinic does not offer requested procedure, assist the physician or patient in locating a procedure time at another MHC clinic.
- Assist Clinic Leader with turnaround report and private pay documentation.

**Patient Flow**:

- Assist technologist in preparing patients for diagnostic testing, including but not limited to changing, guiding, assisting in mobility, cleaning etc.
- Perform ECGs, Holter hookup, blood pressure, take vitals, collect basic information from patients etc., if trained to do so.
- Work alongside and assist physicians, as required, to ensure their practice runs smoothly and efficiently; including but not limited to locating reports, scheduling appointments, coordinating schedules, biopsies, etc.
- Assist with workflow of the clinic.

**Documentation**:

- Ensure all documentation and requests are received by the ordering physician and billing party in a timely manner. Patient confidentiality is mandatory.
- Maintain accurate patient records and filing systems (in accordance with Company and Ministry of Health requirements).

**Equipment Operations & Maintenance**:

- Operate specific office equipment related to secretarial duties (i.e., computer, computerized telephone, photocopier and fax machine, etc.).
- Observe and report all malfunctions in office equipment.
- Follow manufacturer's guidelines for operation, maintenance and minor troubleshooting.
- Maintain all required logbooks for infection prevention and control protocols.

**Reporting**:

- Ensure patient reports are delivered, distributed, and faxed expediently, where applicable.
- Maintain patient confidentiality.

**Safety**:

- All company and government re

  • Patient Care Representative

    4 weeks ago

    Greater Sudbury, Canada MyHealth Centre Full time

    MyHealth is looking for a skilled Patient Care Representative who will be responsible for the first impression when patients enter the clinic and physician/provider support. The PCR may also provide coverage from time to time for other administrative roles throughout the clinic **Job Description: Patient Care Representative** **Reporting to**: Clinic...

  • Patient Care Representative

    4 weeks ago

    Greater Sudbury, Canada MyHealth Centre Full time

    **_Job Description:_**_ Patient Care Representative_ **_ Smart, organized, friendly, articulate, compassionateDo these words describe you?_** - MyHealth Centre is looking for a qualified Patient Care Representative to join our growing team of healthcare professionals! You will be responsible for the patient flow of our diagnostic health facility, including...

  • Patient Care Representative

    4 weeks ago

    Greater Sudbury, Canada MyHealth Centre Full time

    **_Job Description:_**_ Patient Care Representative_ **_ Smart, organized, friendly, articulate, compassionateDo these words describe you?_** - MyHealth Centre is looking for a qualified Patient Care Representative to join our growing team of healthcare professionals! You will be responsible for the patient flow of our diagnostic health facility, including...

  • Non Urgent Vehicle Driver Patient Transfer Attendant

    1 day ago

    Greater Sudbury, Canada Platinum Patient Transfer Service Full time

    **Job Summary** **Platinum Patient Transfer Service is in need of a few good team members.** **Platinum Patient Transfer Service provides non-urgent patient transportation for health care providers throughout Northern Ontario.** **We are currently recruiting Non-Urgent Patient Transfer Attendants in Greater Sudbury, and surrounding areas. Platinum Patient...

  • Non Urgent Vehicle Driver Patient Transfer Attendant

    7 days ago

    Greater Sudbury, Canada Platinum Patient Transfer Service Full time

    **Job Summary** **Platinum Patient Transfer Service is in need of a few good team members.** **Platinum Patient Transfer Service provides non-urgent patient transportation for health care providers throughout Northern Ontario.** **We are currently recruiting Non-Urgent Patient Transfer Attendants in Greater Sudbury, and surrounding areas. Platinum Patient...

  • Patient Care Coordinator

    2 months ago

    Greater Sudbury, Canada CPAP Direct Full time

    **CPAP Direct** is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across Ontario. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us...

  • Patient Care Coordinator

    6 days ago

    Greater Sudbury, Canada CPAP Direct Full time

    **CPAP Direct** is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across Ontario. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us...

  • Manager, Patient Services

    2 months ago

    Greater Sudbury, Canada Home and Community Care Support Services Full time

    _**CARE AND BE CARED FOR - THIS IS YOUR HOME**_ **Position**: **Manager, Patient Services** **Posting Number**: #096-23 **Employment Status**:Permanent, Full-Time **Location**: Any North East Home and Community Care Support Services area What will you do? Home and Community Care Support Services is looking for a dynamic individual to support the daily...

  • Manager, Patient Services

    3 weeks ago

    Greater Sudbury, Canada Home and Community Care Support Services Full time

    _**CARE AND BE CARED FOR - THIS IS YOUR HOME**_ **Position**: **Manager, Patient Services** **Posting Number**: #096-23 **Employment Status**:Permanent, Full-Time **Location**: Any North East Home and Community Care Support Services area What will you do? Home and Community Care Support Services is looking for a dynamic individual to support the daily...

  • Manager, Patient Services

    2 months ago

    Greater Sudbury, Canada Home and Community Care Support Services Full time

    **Job Description**: **_CARE AND BE CARED FOR - THIS IS YOUR HOME_**: Do you have a passion for leading people to achieve exceptional patient outcomes? Do you have strong planning, management, and evaluation skills? Are you looking to make a difference in your community? You’re looking in the right place.What will you do?*** Reporting to the Director,...

  • Patient Representative

    1 month ago

    Greater Toronto Area, Canada Humber River Hospital Full time

    Position Profile: **Join our team as we work together to deliver compassionate care that is responsive to the healthcare needs of our community.** We currently have an exciting opportunity for a **Patient Representative, Patient Relations **to join our **Patient Safety, Quality & Risk **team. Our Patient Represetnative will support the triage (log,...

  • Patient Representative

    5 days ago

    Greater Toronto Area, Canada Humber River Hospital Full time

    Position Profile: **Join our team as we work together to deliver compassionate care that is responsive to the healthcare needs of our community.** We currently have an exciting opportunity for a **Patient Representative, Patient Relations **to join our **Patient Safety, Quality & Risk **team. Our Patient Represetnative will support the triage (log,...

  • Patient Care Contracts Specialist

    4 weeks ago

    Greater Sudbury, Canada HCCSS North East | SSDMC du Nord-Est Full time

    **Job Description**: Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions...

  • Patient Flow Coordinator

    2 weeks ago

    Greater Sudbury, Canada St. Joseph's Continuing Care Centre of Sudbury Full time

    Patient Flow Coordinator Temporary Full-Time (Contract until Spring 2024) Hourly rate: $35.59 - $41.88 Start date: as soon as possible **QUALIFICATIONS**: - Regulated Health Professional registered with the applicable professional college - Two to three years of experience in rehabilitative care environment - Knowledge of and experience in determining...

  • Patient Flow Coordinator

    2 months ago

    Greater Sudbury, Canada St. Joseph's Continuing Care Centre of Sudbury Full time

    Hourly rate: $35.59 - $41.88 Start date: as soon as possible **QUALIFICATIONS**: - Regulated Health Professional registered with the applicable professional college - Two to three years of experience in rehabilitative care environment - Knowledge of and experience in determining patient eligibility for rehabilitative care programs in collaboration with...

  • Patient Flow Coordinator

    2 months ago

    Greater Sudbury, Canada St. Joseph's Continuing Care Centre of Sudbury Full time

    Hourly rate: $35.59 - $41.88 Temporary Full-Time (1 Year with possibility of extension) Start date: as soon as possible QUALIFICATIONS: - Regulated Health Professional registered with the applicable professional college - Two to three years of experience in rehabilitative care environment - Knowledge of and experience in determining patient eligibility...

  • Indigenous Patient Navigator

    2 months ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Indigenous Patient Navigator**: Competition # 3633 Job Title Indigenous Patient Navigator Department Indigenous Health Status Temporary July 2023 to September 2023 Work Type Full-time Affiliation ONA Paramedical Shift Assignment Days Bilingualism Required No Police Check Requirement N/A Site RLHC-ONA Paramedical Salary...

  • Indigenous Patient Navigator

    3 weeks ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Indigenous Patient Navigator**: Competition # 5442 Job Title Indigenous Patient Navigator Department Indigenous Health Status Permanent Work Type Full-time Affiliation ONA Paramedical Shift Assignment Days Bilingualism Required No Police Check Requirement N/A Site RLHC-ONA Paramedical Salary Information $35.77-$49.39 Application...

  • Patient Experience Representative

    4 days ago

    Greater Toronto Area, Canada PocketHealth Full time

    What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over a million patients — to discover a better healthcare experience.PocketHealth is a patient-centric platform that enables hospitals and clinics across North America...

  • Patient Experience Representative

    4 days ago

    Greater Toronto Area, Canada PocketHealth Full time

    What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over a million patients — to discover a better healthcare experience.PocketHealth is a patient-centric platform that enables hospitals and clinics across North America...