First Link Care Navigator/transitional Support
4 days ago
_**This role will be serving the communities of Temiskaming Shores, Haileybury, Cobalt and Temagami; Please see the Education section for qualifications.**_
**Description**:
The Transitional Support Worker will employ activation activities to transition persons living with dementia into new living locations. This role also supports moves from community or hospital into a formal care setting (Home to hospital and back home, Home to retirement or long term care, home to day program, etc) Using person centred interventions, in partnership with the BSO team, this role will ensure the client has support and resources needed for a successful, low stress move.
The First Link Care Navigator will coordinate and integrate supports and services around the person living with dementia and their care partner. In this direct client service role, they will be the key “go-to” person for families after a dementia diagnosis, with responsibility for identifying needs, supporting self-management goals, and strengthening the communication and care planning linkages between providers and across sectors along the continuum of care. The First Link Care Navigator will strive to ensure that every person diagnosed with dementia and their care partners have timely access to information, learning opportunities and support when and where they need it to achieve the following outcomes:
- increase system capacity to provide families facing a dementia diagnosis with system navigation support
- improved client experience and health for the person living with dementia and their care partner(s)
- greater care partner capacity and competency to effectively manage their role and reduce incidence of crisis situations
- enhanced capacity for the person living with dementia to remain in their own home and community for as long as possible
**Education**:
- Registered health professional designation RPN diploma or Social Service/Social worker with a personal support worker certificate.
**Experience**:
- 1 to 3 years’ client service experience in the health and/or social service sectors
- Experience working directly with people living with Alzheimer’s disease or other dementias and their care partners
- Experience and knowledge in management of chronic and complex health conditions
- Knowledge of available community services/supports and clinical, social and residential care options
- Understanding of roles and linkages across primary care, community care and specialized geriatric services
- Strong knowledge of client-centred philosophy
- Knowledge of clinical practices and training models related to dementia (eg: Gentle Persuasive Approach, P.I.E.C.E.S. and U-First)
- Experience in assessment and care planning/coordination
- Experience working in settings requiring inter-professional collaboration
- Above Average Presentation and adult education skills
- Demonstrated remote work environment team skills
- Experience delivering support groups and education sessions in a variety of settings; virtual, in person
**Other Knowledge, Skills, Abilities or Certifications**:
- Above average capacity to be a self starter to work independently, ability to take initiative and be resourceful
- Excellent communication skills (verbal and written)
- Exceptional interpersonal skills, including shared decision-making and facilitation
- Ability to prioritize workload and manage competing tasks
- Excellent problem-solving and change management skills
- Proficiency in technology (e.g.: Microsoft office and case management and care coordination systems)
- Demonstrated ability to work independently and within a team
- Expertise and experience in cultural sensitivity and diversity
- Good time management and organization
- Ability to speak French or other languages an asset
- Some travel in the district is required
- No special physical demands are required beyond the performance of general office duties
- Significant periods sitting at the computer, but with the opportunity to move away from the work station
- Sensory attention is required for the majority of the work day (looking at computer screen, reading documents, etc.)
This position offers flexibility, benefits, 3 weeks vacation, generous health care time and a great working environment.
A full job description is available upon request.
We thank all who apply, but only those selected for an interview will be contacted.
Commitment to Equitable Recruitment
The Alzheimer Society recognizes the value and dignity of each individual and ensures everyone has genuine, open, and unhindered access to employment opportunities, free from any barriers, systemic or otherwise. We are dedicated to building a diverse and inclusive work environment, where the rights of all individuals and groups are protected and all members feel safe, respected, empowered, and valued for their contributions.
Our values include justice and connection and are the guideposts we use for decision-making of all kinds. We believe that t
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