Clinical Operations Manager

2 days ago

Québec, Canada ICON plc Full time

As a Clinical Operations Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

**What you will be doing**:
The Clinical Operations Manager is responsible for budget/finance aspects, for execution and oversight of clinical trial country submissions and approvals and to ensure Site Ready.

Responsibilities include, but are not limited to:

- Ownership of country and site budgets. Development, negotiation and completion of Clinical Trial Research Agreements (CTRA).
- Oversees and tracks clinical research-related payments. Payment reconciliation at study close-out. Oversees FCPA, DPS/OFAC, and maintenance of financial systems. Financial forecasting in conjunction with SCOM /other roles.
- Executes and oversees clinical trial country submissions and approvals for assigned protocols.
- Develops local language materials including local language Informed Consents and translations. Interacts with IRB/IEC and Regulatory Authority for assigned protocols.
- Manages country deliverables, timelines and results for assigned protocols to meet country commitments. Responsible for quality and compliance in assigned protocols in country.
- Contributes to the development of local SOPs (standard operating procedures). Oversees CTCs as applicable.
- Coordinates and liaises with CRM (Clinical Research Manager), CTC (Clinical Trial Coordinator), CRA (Clinical Research Associate), (Finance and Legal if appropriate) to ensure country deliverables are obtained for submissions, budgets, CTRAs and local milestones. Collaborates closely with Headquarter to align country timelines for assigned protocols.
- Provides support and oversight to local vendors as applicable.
- Oversees and coordinates local processes, clinical and ancillary supplies management, importing and exporting requirements, supplies destruction, local electronic/hard copy filing, archiving and retention requirements, and insurance process management. Enters and updates country information in clinical and finance systems.
- Ownership of local regulatory and financial compliance. The position has a significant impact on how a country can deliver country-specific trial commitments and objectives especially during study start-up.
- Required to in/directly influence investigators, external partners and country operations to adhere to partners and country operations to adhere to budget targets and agreed payment timelines. Works in partnership internally with GCTO country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, HQ functional areas and externally with vendors and sites, IRB/IECs and Regulatory Authorities in submission and approval related-interactions. Through continual interaction with local clinical team/s successfully delivers clinical and financial contracts within fair market value.

**What you need to have**:

- Bachelor's Degree (or comparable) in Business Finance/ Administration/ Life Science or equivalent Health Care related experience
- 5-7 years clinical research experience
- Extensive experience in clinical project management and coordination
- Expertise of core clinical, regulatory and financial systems, tools and metrics
- Extensive knowledge of local regulatory environment and submission and approval processes
- Strong communication and leadership skills
- Strong negotiation skills as well as excellent influencing and training/mentoring skills both written and verbal
- Ability to focus on multiple deliverables and protocols simultaneously is essential
- Ability to work effectively, also in a remote virtual environment, with a wide range of people
- Additionally, for financial responsibilities: Background in business finance is preferred and strong knowledge and aptitude in accounting and financial procedures
- Strong coordination and organizational skills
- Strong problem solving skills
- Has demonstrated the following leadership behaviors: Ethics & Integrity, Focus on Customers, Drive Results, Collaborate
- To qualify, applicants must be legally authorized to work in the Canada, and should not require, now or in the future, sponsorship for employment visa status

**Why ICON?**

Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive

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