IT Technician

3 months ago


Montréal, Canada Pi Technology Group Full time

About the Role:
Key Responsibilities:

- Provide on-site IT support, including installation, troubleshooting, and maintenance of hardware and network devices.
- Assist in setting up and configuring computer systems and network equipment.
- Perform physical tasks such as lifting and transporting IT equipment up to 25 kg.
- Work on ladders to install or maintain devices as needed.
- Use a Windows laptop for various tasks, including software installation, troubleshooting, and reporting.
- Communicate effectively in both English and French with clients and team members.
- Maintain accurate records of work performed and update ticketing systems accordingly.
- Drive to various client sites within the designated area to provide support as needed.

Qualifications:

- High school diploma or equivalent; additional IT certifications or education is a plus.
- Basic understanding of IT systems, computer hardware, and network principles.
- Fluency in English and French, both written and spoken.
- Valid driver’s license and access to a personal vehicle.
- Ability to lift and carry equipment up to 25 kg.
- Comfortable working on ladders and in various physical environments.
- Strong problem-solving skills and the ability to work independently.
- Excellent customer service and communication skills.

Preferred Skills:

- Previous experience in an IT support role.
- Familiarity with ticketing systems and remote support tools.
- Basic knowledge of network cabling and infrastructure.

Pay: $41,600.00-$52,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- IT support: 1 year (preferred)

Work Location: In person



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