Merchandise Manager

3 weeks ago


North York, Canada Garbo Group Inc. Full time

Job Title: Merchandising Service Manager

Garbo Group is a leading fashion accessories company that designs, develops, and distributes fashion accessories to retailers in North America. Our team is talented, creative, and detailed. We have over a century of collective experience and are recognized as one of the most knowledgeable and influential groups in our industry.

**What are we looking for?**

Reporting to the Vice President the Merchandising Manager will be a key member of the Garbo Team. If you are someone who understands how merchandising works within the retail industry and are passionate about fulfilling our client’s needs, you will be joining a dynamic and fast-paced environment and work with cross-functional teams to help deliver on the company’s vision and strategy.

**What will you be doing**:

- Lead a comprehensive network of national retail merchandisers in partnership with multiple third-party companies, ensuring a cohesive delivery of merchandising services to retail clients.
- Engage in regular dialogue with both merchandisers and third-party firms to address and resolve service-related issues effectively.
- Develop precise merchandising guidelines and provide essential documentation for seasonal launches and planogram adjustments.
- Offer prompt retail-level assistance to store managers for planogram adherence, stock replenishment, and other merchandising queries.
- Manage an accurate inventory of store fixtures and efficiently handle requests for spare parts and replacements.
- Oversee the in-house inventory of retail supplies, such as pegs and sign holders, and communicate inventory changes to the Office Coordinator to prevent shortages.
- Update Account Managers on emerging issues, ensuring they are addressed promptly.
- Analyze store performance data and collaborate with the Replenishment Team to optimize service frequency for each store.
- Perform store evaluations, sharing findings with management and service providers to spotlight and rectify any problems.
- Process returns and issue credits expediently.
- Align service scheduling with the demands of shipment and inventory planning.
- Construct, oversee, and regulate the annual service budget.
- Handle the invoicing of service providers and verify the accuracy of independent contractor invoices before processing payments.

**What qualifications and skills do you need?**

We are looking for someone with the following skills who is hands on and can roll up their sleeves and get the job done.
- Post-secondary education in either Retail Management or equivalent work experience is a definite asset.
- Supervisory experience and responsible for overseeing a remote team of contractors.
- Superior organizational skills with the ability to multi-task.
- Effectively manages timelines.
- Excellent communications skills - oral and written.
- Motivated to exceed expectations and be pro-active rather than reactive.
- Strong computer skills in Excel and technical savvy to use different platforms.
- Understands product inventory, product placement, expiry dates, promotions, etc.
- Resourceful and solution oriented.

**Are you interested in joining our team?**

Garbo is an equal opportunity employer. We are compliant with AODA legislation; if you require work related accommodations, please let us know.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Microsoft Office: 2 years (preferred)
- Retail management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 2024-06-01



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