Labour Relations Manager

7 months ago

Vancouver, Canada Optima Living Full time

**Let us welcome you home.**

Optima Living operates Independent Living, Assisted Living, Supportive Living, Memory Care and LTC communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision: For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” This vision for our residents is also very true for our dedicated team members. When you work with Optima Living you will feel welcomed, supported and motivated.

**Key Responsibilities**:

- Research, prepare and analyze statistics to meet the business strategy. Including interest-based bargaining, employee costing, consumer price indexing, market comparison, pension, legislation, and strike contingency planning in support of collective bargaining.
- Responsible for providing timely and accurate advice, guidance and further develop positive labour-management relations.
- Advise on negotiation process and strategies, prepare team for negotiations and manage the negotiation process.
- Manage the grievance process with an emphasis on mutual resolution that mitigate risk for the employer and maintain collaborative relationships with the union
- Review and develop policies, procedures and training materials that support the business goals and the employee experience
- Conduct regular effectiveness and efficiencies reviews of systems, labour/ management processes and other key activities to ensure a best-in-class labour relations program
- Conduct investigations relative to complaints and disciplines; assists with conflict management, and dispute resolution or other employee and labour relations matters.
- Collaborate with all parties to develop a positive working relationship based upon mutual respect, trust and confidence and interact with key partners to resolve employment issues.
- Management of grievances and labour arbitrations, being proactive to resolve issues before grievances are filed and matters proceed to litigation, whenever possible;
- Maintains effective day-to-day labour relations with the unions.

**What you will need to succeed**:

- Post-secondary education in relation to Labour Relations is an asset;
- CPHR designation is an asset
- Must have significant recent related experience in labour relations, preferably within Health Care or Seniors Housing
- Demonstrated ability to advise and implement operational plans in a large, complex organization;
- Superior investigative skills and ability;
- Excellent communication skills, both verbal and written;
- Demonstrated excellent conflict resolution skills;
- Proven ability to engage others and work collaboratively as part of the HR team;
- Demonstrated solution orientation
- Travel required within AB and BC

**Benefits of working with Optima Living**:

- Truly awesome teammates
- Welcoming work environment
- Optima Days
- Learning and professional Development
- All the usual perks:

- Dental care
- Extended health care
- Life insurance
- RRSP match

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