Physical Security Systems Specialist

2 weeks ago

Vancouver, Canada Global Relay Full time

**Who we are**:
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it.

**Your role**:
We are seeking a skilled and diligent Physical Security Systems Specialist to join our dynamic team. You will play a vital role in ensuring the safety and security of our organization's physical assets, employees, and information systems. You will be responsible for tasks associated with the installation and maintenance of Access Control, CCTV and Intrusion Systems. This position requires a strong technical background, attention to detail, and a commitment to maintaining a secure and productive work environment.

**Responsibilities**:

- Maintain, and troubleshoot security systems, including access control, CCTV, and intrusion alarm systems
- Assists on new projects in both existing areas and new construction helping with security design, assessments, vendor selection, technology upgrades, product selections, testing, field verification of systems and inspection of work in progress
- Perform updates, patches and backups of security servers and equipment
- Assists with security systems integration, mapping, and helps train select employees in the use of these systems
- Conduct regular inspections and monitoring to ensure the functionality and effectiveness of security infrastructure
- Maintain accurate and detailed records of security incidents, investigations, procedures, and system configurations
- Generate regular reports on security metrics, trends, and compliance status. Present findings and recommendations to management as needed
- Participate in audits (SOC, ISO, etc.) as the main point of contact for any security systems as required
- May involve travel to remote offices for commissioning, maintenance, troubleshooting and training
- Establishes and coordinates alarm codes and keeps a record of those having access to such codes
- Oversees the onboarding and offboarding process. Responsible for issuing, assigning and decommissioning user access rights for access control cards and intrusion systems

**About you**:

- Minimum 3 years' experience in corporate security, physical security, or related technical fields
- Strong technical skills, including proficiency in configuration and management of security systems comprised of access control, CCTV, and intrusion alarm systems
- Excellent problem-solving and analytical skills to identify security risks and propose effective solutions
- Exceptional attention to detail and the ability to handle sensitive and confidential information
- Strong communication and interpersonal skills to interact with employees, vendors, and stakeholders
- Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment
- Willingness to stay updated on emerging security threats, technologies, and industry trends
- Experience with Lenel is an asset
- Experience with Avigilon is an asset
- Experience with DSC and Honeywell intrusion systems is an asset
- Experience with fire panel and elevator access control integration is an asset

**Physical requirements**:

- The role will involve working from ladders
- Ability to use hand tools and or power tools to complete installations and repairs
- Extended periods of standing

**What you can expect**:
At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are personalized to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of yo

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