Manager PMO Coe

2 weeks ago

Brampton, Canada Rogers Communications Full time

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:
At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:
**Responsibilities include**:

- Guide PMOs/ PM community to help them stay on track with project management techniques, fine-tuning approaches as needed in alignment with framework/ processes/ tools outlined by Centre of Excellence (CoE)
- Lead PMO CoE initiatives along with business as usual work, ensuring delivery as per plan
- Develop project management solutions and drive automation using tools like JIRA, confluence, Big Picture, Power BI or other reporting tools along with database SQL query and scripting (like JavaScript, Groovy).
- Manage the intake, planning and delivery of CoE’s business as usual requests across all PMOs. Provide oversight and governance, partner with stakeholders to understand competing priorities and manage resource capacity
- Represent the PMO CoE in any initiative to improve processes or solution that impact the day to day operations (e.g. Capital management, Software Delivery Lifecycle, Reporting, etc.)
- Work in a fast-paced environment in a smaller team where you will collaborate with teams across the company to tackle technical challenges
- Work with business units across Rogers to identify areas of improvement/issues, build requirements and implement them.
- Manage, negotiate, and coordinate with technology and business partners on prioritization and delivery of initiatives
- Work with business primes to evaluate JIRA and Confluence plug-ins, determine licensing needs, and develop test, installation and configuration plans of plug-ins. Work with the server and database teams to assure solid administration of the Linux servers and MS SQL environments supporting Jira
- Document standards, guidelines and standard operating procedures for admins/users of the system
- Proactively analyzing and making recommendations to existing portfolio project management practices
- Resolve and escalate issues on a timely basis
- Ensure that timely communication occurs to all stakeholders for any CoE initiatives
- Proactively escalate issues and risks that require program management or executive attention
- Understand Agile and Waterfall way of working, be able to adopt to working in bi-modal environment and possess capability to shift the team to execute in both ways

**Qualifications**
- Bachelor's degree, post-secondary education and/or equivalent work experience required.
- 5+ years of PMO or related experience
- Minimum 3 years of development experience on JIRA and other Atlassian product
- Experience with SQL queries and scripting
- Strong knowledge of project management methodology (SDLC) and best practices (e.g. PMI, Agile)
- Proficiency using Project Management Tools including MS Office products (Excel, Word, PowerPoint), JIRA, Confluence and other reporting tools
- Experience training or mentoring people
- Strong process and problem-solving skills
- Knowledge or working experience of financials
- PMP or other Project Management certification is required
- Agile certification or experience a definite asset
- An appreciation of end-user requirements, specifically the ability to see the big picture and understand the need of all stakeholders
- Ability to succeed in challenging and ambiguous situations and thrive in a fast paced and changing environment
- Strong organizational, interpersonal

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