
Solutions Specialist
4 weeks ago
**Description**
**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**
The Solutions Specialist - HR Transactions will be responsible for all general HR transactions, while providing employees, retirees, managers and other internal/external partners with assistance relating to HR inquiries, as needed.
**Responsibilities**:
- Provide excellent customer service by demonstrating ownership of issues / concerns being raised by employees.
- Oversee volume of work for the People Care/Solutions Team and identify priorities and/or urgent handling required.
- Ensure KPIs are met by monitoring timelines, due dates, volume of calls/inquiries, resources available, schedule requirements, etc.
- Support Specialist throughout their learning curve.
- Support the team for urgent case handling and provide them with guidance as needed.
- Ensure quality of work supports the team's strategic plan by having high quality standards identified via regular audits.
- Identify process gaps and provide solutions to improve the Customer Service Experience.
- Works closely with the many other components of the HR function to resolve HR cases and address customer needs.
- Liaise with internal HR stakeholders to ensure issues and concerns are addressed for more in-depth issues.
**Qualifications**
- Minimum of college degree with relevant experience
- PeopleSoft knowledge and experience an asset.
- Ability to exercise impeccable judgment, confidentiality and demonstrate a high degree of tact and discretion at all times when dealing with employees and sensitive situations.
- Ability to work under pressure with speed and accuracy and establish priorities while maintaining a high customer service level.
- Demonstrated customer-service orientation and high degree of diplomacy.
- Ability to work in a team-oriented environment.
- Excellent interpersonal and communication skills
- Ability to quickly learn new systems.
- Proficient computer skills using Microsoft Office: Word, Outlook, PowerPoint and Excel and ability to manipulate data and produce correspondence, reports and other documents.
- Ability to translate Reports and Queries into common terms.
- Understanding of payroll, asset.
- Bilingual (French and English)
**Conditions of Employment**:
**Linguistic Requirements**
**Diversity and Inclusion**
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.
-
Mechanical Engineering Solutions Specialist
7 days ago
Dorval, Quebec, Canada Bombardier Full timeBombardier is a leader in designing and building aircraft for discerning customers around the world. We are seeking an experienced Mechanical Engineering Solutions Specialist to join our team. In this role, you will analyze complex problems, develop creative solutions, and collaborate with cross-functional teams.Key Responsibilities:Respond to urgent...
-
Learning Solutions Specialist
3 days ago
Dorval, Quebec, Canada Bombardier Transportation GmbH Full timeBombardier Transportation GmbH is committed to delivering exceptional results through the development of our employees. As a Learning Solutions Specialist, you will play a critical role in achieving this goal by designing and implementing learning activities that meet business objectives.About the RoleThis exciting opportunity exists within our...
-
IT Specialist
4 weeks ago
Dorval, Canada Global Partner Solutions Inc. Full time**Global Partner Solutions is seeking an IT Specialist to join our team in Dorval. We offer many great perks including a Wellness Reimbursement Program and Hybrid Work Schedule.** **Department**:IT **Position of immediate superior**:Director of Operations The incumbent will be responsible for directing and controlling the technology activities of the...
-
Procurement Specialist
1 week ago
Dorval, Quebec, Canada Global Partner Solutions Full timeGlobal Partner Solutions seeks a skilled Procurement Specialist to manage the procurement and flow of materials in a dynamic role. Key responsibilities include ensuring timely delivery of parts, administering portfolio activities, maintaining relationships with suppliers, and monitoring delivery of parts to production.Key Responsibilities:Place purchase...
-
Procurement Specialist
4 days ago
Dorval, Quebec, Canada Global Partner Solutions Full timeGlobal Partner Solutions is seeking a highly skilled Procurement Specialist to join our team.Job DescriptionThe successful candidate will be responsible for managing the procurement and flow of materials to meet scheduled operating needs. Key responsibilities include:Issuing purchase orders, tracking deliveries, and ensuring timely receipt of...
-
Solutions Specialist
3 weeks ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Solutions Specialist - HR Transactions will be responsible for all general HR transactions, while...
-
Client Support Specialist
4 weeks ago
Dorval, Canada Faxinating Solutions Full timeEnglish follows... En tant que spécialiste du soutien à la clientèle chez Solutions Faxinating, vous inscrirez et installerez des fournisseurs de petite et moyenne taille afin qu'ils puissent échanger des documents avec des chaînes d'épicerie et de pharmacie partout en Amérique du Nord. Vous devrez également effectuer d'autres tâches associées au...
-
Solutions Technical Specialist
4 weeks ago
Dorval, Canada Applied Software Technology Full timeDorval, QC, Canada - Technical - 1347 **Job Description**: **About Graitec Group** Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction and manufacturing customers to CREATE, SIMULATE, FABRICATE all the data of their projects. The company is driving growth through 3...
-
Technologist, Cabin Systems and Solutions
19 hours ago
Dorval, Quebec, Canada Bombardier Full timeAbout This RoleThis is an exciting opportunity to join our Cabin Development Team as a Cabin Development Specialist, Excellence in Design. You will be responsible for delivering exceptional results, collaborating with stakeholders, and driving innovation in our cabin systems and solutions.Your Key Contributions:Develop and maintain relationships with...
-
Spécialiste de La Facturation
4 weeks ago
Dorval, Canada Univar Solutions Canada LTD Full time**À propos du poste**:Nous sommes actuellement à la recherche d'une personne talentueuse, pratique et orientée vers les objectifs, qui aime se surpasser et exceller dans un environnement en constante évolution. Le spécialiste de la facturation est responsable des initiatives de facturation dans le cadre des travaux prescrits. Ce poste traite toutes les...
-
Solutions Specialist
4 weeks ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Solutions Specialist - 3rd Party Requests will be responsible for timely and accurate handling of...
-
Telecom Solutions Specialist
7 days ago
Dorval, Quebec, Canada Matrox Full timeAre you ready to take your marketing career to the next level? We're seeking a highly motivated Marketing Coordinator to join our team at TelcoBridges. As a Marketing Coordinator, you'll be responsible for executing marketing campaigns, creating engaging content, and coordinating industry events that showcase our cutting-edge solutions.As a key member of our...
-
Sales Specialist
4 weeks ago
Dorval, Canada ABB Full time**Sales specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...
-
Processes and tools
6 days ago
Dorval, Quebec, Canada Global Partner Solutions Full timeOpportunity Details Full Time Processes and tools - CAD specialist Dorval, Quebec Apply NowShare ThisCopy URL Processes and tools - CAD specialist Employment type: Contract Length of contract: 12-18 months Location: Hybrid - Dorval, Quebec In your role, you will… Analyze, identify and propose improvements to engineering processes...
-
Cloud Infrastructure Specialist
4 weeks ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Specialist, Infrastructure and Cloud is responsible for Cloud technical architecture and solutions...
-
Dorval, Canada Univar Solutions Full timeUn lieu où les gens comptent. Commencez votre carrière avec Univar Solutions ! Ici, vous pouvez avoir un impact sur le monde qui vous entoure et accélérer votre carrière dans des domaines qui vous stimulent et vous passionnent. Objectif principal:Recouvrer et gérer les créances et le risque de crédit dans le cadre des responsabilités...
-
Enterprise Systems Specialist
7 days ago
Dorval, Quebec, Canada BRP Full timeKey ResponsibilitiesAs an Enterprise Systems Specialist, your primary focus will be on developing and maintaining enterprise-level systems that support critical business processes. This will involve working closely with stakeholders to understand their requirements and designing solutions that meet their needs.You will also be responsible for ensuring the...
-
Maximo Application Specialist
4 weeks ago
Dorval, Canada Bombardier Full time_When applicable, Bombardier promotes flexible and hybrid work policies._ **Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it...
-
Data Governance Specialist
3 weeks ago
Dorval, Canada Bombardier Full timeWhen applicable, Bombardier promotes flexible and hybrid work policies. **Why join us?**: Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric...
-
SAP Security Specialist
7 days ago
Dorval, Canada Bombardier Full timeWhen applicable, Bombardier promotes flexible and hybrid work policies._ **Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it...