Customer Facing Replenishment Analyst

3 weeks ago

Toronto, Canada Riverside Natural Foods Ltd. Full time

Are you hungry to innovate? To do things differently? To work with a company that’s real, thoughtful and very forward-thinking?

Meet Riverside. We are an organic, “better for you” snack company, manufacturing award-winning, nutritious, allergen-free snacks. Your kids know us as MadeGood, tasty school-safe snacks. Your buddies on the go grab our GOOD TO GO delicious and nutritious snacks. And your pup begs for a Cookie Pal treat, our human-grade, vegan dog treats.

At Riverside, we make delicious snacks that are good in every way. From our ingredients to our manufacturing practices, we’ve raised every bar on every aspect. We’re friendly and focused on creating foods that are good for you and good to the planet as well. Riverside Natural Foods is B-Corp certified, Triple-Bottom Line, Zero Waste, and Canadian owned and operated.

Come work with a Canadian leader We value teamwork, humility, respect, ownership, adaptability, passion and fun.

We continue to grow and today are looking for a committed, talented, star to join our team as our **Customer Facing Replenishment Analyst**.**

**Position Summary/Objective**:
As the Customer Facing Replenishment Analyst you will be focused on managing the planning and replenishment processes making the end-to-end supply chain process more efficient.

**Primary Responsibilities**:

- Track fill rate, on time, in stock, days on hand, and forecast accuracy
- Identify drivers of low performance via root cause analysis and implement corrective actions
- Utilize customer data to analyze DC and store inventories, evaluate POS
- Support strategy on inventory run outs, new product launches, MOD resets, recipe on longer-term out of stocks

**Key Objectives**
- On Shelf Availability (OSA) improvement leading to GSV Improvement
- Internal and Customer Supply Chain Optimization
- Meet customer metrics for in stock, case fill, on time
- Reductions of related penalties
- Continuous improvement

**Education & Qualifications**:

- 2-3 years’ experience in CPFR role servicing Wal-Mart
- Fluent in Retail Link
- Experienced in Sales Planning, Forecasting, or Demand Planning
- Strong Critical Thinking Skills
- Ability to Foster a Collaborative Work Environment

**Skills & Abilities**:

- Excellent communication skills
- Story telling through data
- Root cause analysis / Process improvement
- Attention to detail and strong numerical, analytical and problem-solving skills
- Be a **TEAM** player with excellent interpersonal and communication skills
- Initiative and flexibility, be able to change course quickly; excellent organizing and time management skills
- ** PASSIONATE** with a positive attitude with a desire to learn and collaborate
- Exceptional time management and organizational skills, self-starter with a high level of initiative and **ADAPTABILITY**:

- Demonstrates **HUMILITY** throughout the company on a daily basis
- Aptitude to exhibit, **RESPECT** and protect Riverside’s Core Values in a changing environment
- Demonstrates Intellectual curiosity
- Bilingual (English/French) preferred

**What We Offer**:

- Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs
- RRSP matching or IRA matching for an empowered financial journey
- Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
- Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
- An open concept work environment that embodies our Values

**How to Apply**:
Riverside Natural Foods is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply.

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