Virtual Services and Access Navigator
3 weeks ago
Job Details
Company Name:
Catholic Crosscultural Services
Job Title:
Virtual Services and Access Navigator
Job Location:
TORONTO
Employment Type:
N/A
Open Positions:
1
Experience in Years and Months:
N/A
Pay Type:
N/A
Pay Scale:
Not Disclosed
Final Filing Date:
Not Mentioned
**Job Description**:
**JOB POSTING**
**Virtual Services & Access Navigator**
**(Full-Time - Contract March 31, 2023)**
CCS is a settlement agency providing services that assist in the settlement and integration of immigrants and refugees regardless of race, religion or status. CCS is seeking a Full-Time Virtual Services & Access Navigator.
This position will be focusing on supporting newcomer clients to get familiar, understand, be able, and comfortable using virtual and remote services.
**RESPONSIBILITIES**:
- Conduct initial intake and screening for newcomer clients remotely, over the phone and through various CCS virtual and remote service outlets
- Screen and assess newcomer client's digital literacy level, access to devices, and comfort using virtual services
- Connect clients to settlement workers at CCS programs as per eligibility, language, and presenting need.
- Develop and execute outreach plans to promote the program and recruit participants
- Support, enhance and facilitate newcomer’s digital literacy learnings in collaboration with CCS programs
- Ensure connecting newcomers to resources and services that focuses on enhancing virtual access to services.
- Work collaboratively with CCS team to coordinate the delivery of activities.
- Provide recommendations for improvement, development and/or expansion of the program to ensure proactive response to clients’ changing needs
- Ensure all client and program files are complete and updated
- Prepare and submit accurate and timely statistical, narrative, and program progress reports
- Participate in regular team meetings
**QUALIFICATIONS**:
- A community college diploma in Social Sciences, Humanities, or equivalent combination of education and experience in a related field.
- A minimum of one year’s experience in client facing role in a community setting
- Comfort and agility using various virtual service outlets, such as website chat, social media and messaging platforms.
- Solid understanding of case management principles and practices
- Proven experience working with clients from diverse cultural, linguistic, and educational backgrounds
- Thorough understanding and demonstrated commitment to principles of equity, anti racism, & anti oppression
- In depth understanding of barriers and challenge facing newcomers
- Demonstrated knowledge of relevant community resources & initiatives
- Able to work independently and as part of a team
- Creative, client centred, solution focused and result orientated
- Demonstrated willingness to work in a flexible manner in order to meet shifting priorities
- Good organizational and time management skills and ability to multi-task
- Ability to work a flexible schedule which includes occasional evening and weekend hours
- Excellent oral and written English skills are required
**Location**: Scarborough
**Hours of Work**: 35 per week, including evening and weekend hours as required
**Salary**: $27.56 per hour
**“Vaccination remains the most effective tool to reduce the risk of COVID 19. CCS is committed to ensuring the health and safety of our employees in the workplace, and therefore CCS requires all employees to provide proof of vaccination OR to submit to regular, frequent antigen testing at the expense of the employee.’’
-
Manager, Patient Access
1 month ago
Toronto, Canada Ontario Health Full timeAt Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...
-
Clinical Navigator
1 month ago
Toronto, Canada Baycrest Full timeServices at Baycrest has an opportunity for a **CLINICAL NAVIGATOR, TEMPORARY FULL-TIME** **(APPROX 6 MONTHS)** OPSEU 583 Hourly Pay Rate: $ 44.03 - $50.05 This role is a key member of the Ambulatory Services and specifically the Central Navigation Office. The incumbent is responsible for providing navigation support for primary care providers related to...
-
Scope/ltc+ Navigator
1 month ago
Greater Toronto Area, Canada Humber River Hospital Full timePosition Profile: **Build your career at the hospital that’s building for the future** Humber River Hospital is committed to revolutionizing patient care for our diverse community. We’re looking for exceptional individuals to join our great team: people who share our passion to deliver excellent, patient-focused, expert care. The Hospital is formally...
-
Service Navigator Clerk
1 month ago
Toronto, Canada Lumenus Community Services Full time**Service Navigator - Clerk (EarlyON)** **LOCATION: Toronto, ON** **POSITION TYPE: Full-time Fixed Term (37.5 hrs./week; 3 year contract)** **POSTING CLOSING DATE: February 6, 2024** The Service Navigator-Clerk provides administrative and logístical support to the EarlyON Mental Health Project. This is a newly funded start up project focusing on...
-
Virtual Agm Coordinator
1 month ago
Toronto, Canada TMX Group Limited Full timeVenture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action,...
-
Care Coordinator- Service Navigation
1 month ago
Toronto, Canada Raise Full timeOn behalf of our client, Autism Ontario, we are looking to hire Service Navigation Coordinators throughout Ontario. A Service Navigator helps connect families to service providers and resources available in their local communities. This will include programs, services, and resources that families can access, as well as other services and supports available...
-
Wellness Navigation Advisor
4 weeks ago
Toronto, Canada University of Toronto Full time**Date Posted**:03/25/2024 **Req ID**: 36646 **Faculty/Division**: Vice-Provost, Students **Department**: Health and Wellness **Campus**: St. George (Downtown Toronto) **Position Number**: 00051165 **Description**: **About us**: Student Life connects life to learning. We believe every student should have the opportunity to participate in university life...
-
Toronto, Canada WoodGreen Community Services Full time**_Employment Type:_** - Full Time, Bargaining Unit, 2 Vacancies_ **_ Work Hours:_** - 37.5 hours/week_ **_ Work Setting:_** - Onsite_ **_ **Salary**:_** - External Rate: J7 - $63,174_ - Internal Rate: J8 - $64,463_ **_ Application Deadline:_** - April 4_th_ by 11:59 pm_ **_ Overview - Counselling & Support Services, Community Care_** - The...
-
Women’s Counsellor
4 weeks ago
Toronto, Canada Interval House Full timeDo you want a purpose filled life? Are you looking for work-life balance? Are you enthusiastic about delivering superior services and care to clients? Are you results focused with an emphasis on quality and quantity standards with great attention to detail? Do you thrive in a diverse and change-positive work environment? Do you value a professional,...
-
Virtual Assistant
4 days ago
Toronto, Canada Arktos Wellness Services Canada Ltd Full timeCompany Description Arktos Wellness Services Canada Ltd is a rapidly growing virtual community of Registered Social Workers, Psychotherapists and Coaches dedicated to supporting the healing journey of individuals, families, and communities across Canada. We believe in the power of communities that promote strength and resilience through individual and group...
-
Virtual Assistant
3 days ago
Toronto, Canada Arktos Wellness Services Canada Ltd Full timeCompany Description Arktos Wellness Services Canada Ltd is a rapidly growing virtual community of Registered Social Workers, Psychotherapists and Coaches dedicated to supporting the healing journey of individuals, families, and communities across Canada. We believe in the power of communities that promote strength and resilience through individual and group...
-
Virtual Assistant
4 days ago
Toronto, Canada Arktos Wellness Services Canada Ltd Full timeCompany Description Arktos Wellness Services Canada Ltd is a rapidly growing virtual community of Registered Social Workers, Psychotherapists and Coaches dedicated to supporting the healing journey of individuals, families, and communities across Canada. We believe in the power of communities that promote strength and resilience through individual and group...
-
Virtual Assistant
3 days ago
Toronto, Canada Arktos Wellness Services Canada Ltd Full timeCompany Description Arktos Wellness Services Canada Ltd is a rapidly growing virtual community of Registered Social Workers, Psychotherapists and Coaches dedicated to supporting the healing journey of individuals, families, and communities across Canada. We believe in the power of communities that promote strength and resilience through individual and group...
-
DevOps Engineer
18 hours ago
Toronto, ON, Canada Tata Consultancy Services Full timeTCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that...
-
DevOps Engineer
13 hours ago
Toronto, ON, Canada Tata Consultancy Services Full timeTCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that...
-
Service Virtualization Analyst
1 month ago
Toronto, Canada Tata Consultancy Services Full timeAbout TCS TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce...
-
Virtual Casino Dealer
2 weeks ago
Toronto, Canada AppleOne Full timeVirtual Casino Dealer $26/hr Office is located in North York area Must be fluent in one of the following: Korean, Japanese, Indonesian, Vietnamese Perks: -Makeup is done on site -Easily accessible area Duties: -Dealing virtual cards, coordinating the game -Interacting with customers online Assets: -No experience necessary -18 years of age or...
-
Client Care Navigator
1 month ago
Toronto, Canada Vision Loss Rehabilitation Canada Full timeDo you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset? **Vision Loss Rehabilitation Canada** is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified...
-
Client Onboarding Specialist
1 week ago
Toronto, Canada Veta Virtual Full time**About Us**: Veta Virtual is a rapidly growing company that is redefining the traditional virtual receptionist industry. We are actively seeking energetic and passionate people who are eager to learn and grow. We aim to change how businesses work by streamlining how they interact with their customers. Veta Virtual was founded in 2021 and is currently...
-
Client Onboarding Specialist
4 weeks ago
Toronto, Canada Veta Virtual Full time**About Us**: Veta Virtual is a rapidly growing company that is redefining the traditional virtual receptionist industry. We are actively seeking energetic and passionate people who are eager to learn and grow. We aim to change how businesses work by streamlining how they interact with their customers. Veta Virtual was founded in 2021 and is currently...