Front of Store Associate

1 month ago

Vancouver, Canada KITS.COM (TSX:KITS) Full time

**Company Overview**:
Kits.ca is a leading provider of high-quality eyewear and vision care products. Based in Vancouver, we pride ourselves on delivering innovative and stylish glasses, offering customers fast and affordable solutions for all their vision needs.

**Summary**:
If you love creating a great first impression, working with a team, and being the highlight of someone’s day, we’d love to meet you KITS is looking for a **Front of Store Associate** to create memorable, lasting impressions of our store and brand by delivering exceptional customer experiences in both the optical department and cafe.

The primary focus of this role is to foster a welcoming atmosphere while assisting with the efficient flow of customer traffic within the store. You’ll ensure that customers have a smooth, pleasant experience upon arrival, guide them to the appropriate areas, and support the retail team as needed.

**Responsibilities**:

- Greet all customers as they enter the store with a friendly, welcoming attitude.
- Create a warm and welcoming environment for all customers; continuously strive for excellence in customer service.
- Assist in managing store traffic flow, ensuring customers are directed to the correct lines (e.g., optical, cafe) and waiting areas.
- Direct clinic patients to the appropriate reception area to ensure they are greeted promptly and directed to their appointments.
- Monitor store occupancy and manage line control by enforcing capacity limits when necessary, ensuring a safe and efficient store environment.
- Assist customers in placing orders and facilitating returns and exchanges.
- Obtain patient prescriptions from optometrists to guide patients in post-appointment care.
- Recommend frames that suit the customer's style, face shape, and prescription specifications.
- Perform fittings and adjustments for glasses.
- Repair broken frames and ensure the proper tools and supplies are available.
- Assist with scheduling and managing customer appointments.
- Maintain a clean and organized store environment.
- Obtain a deep understanding of KITS frames, products, and Designer brand selection.
- Support store sales goals through proactive customer engagement.
- Prepare and serve a variety of beverages and food items to our customers (training provided).
- Help team leads with various in-store tasks, including restocking, organizing, and maintaining the store's visual appearance.

The anticipated hourly rate for this position is $22.00.

**Who you are**:

- You are an outgoing, engaging, and motivated individual with a strong passion for customer service.
- You have at least 1 year of experience in a customer service or hospitality role.
- FoodSafe Level 1 certification is preferred.
- You thrive in a fast-paced, high energy environment.
- You have a flexible schedule and are available to work during peak hours, including early mornings (starting at 7am), weekends, and holidays.

**Benefits**:

- Competitive compensation package.
- Enjoy discounts on cafe drinks and food, as well as savings on branded and KITS frames and contact lenses.
- Make an impact with your work - each individual has an equal opportunity for growth within the company.
- Be a part of a friendly and supportive work environment.

**Job Type**: Part-time

Pay: $22.00 per hour

Shift:

- 4 hour shift
- 8 hour shift

Work days:

- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Gift Store/jewelry Sale Associate

    2 months ago

    Vancouver, Canada Front and Company Full time

    Front & Company is a creative and engaging work environment. We have a constant flow of the city’s best consignment items, & our gift store is filled with an amazing collection of cards, gifts and home accessories. **Job Types**: Part-time, Permanent, Casual Pay: From $17.40 per hour Benefits: Store discount when shopping our products Shifts: 8 hour...

  • Front Store Manager

    7 months ago

    Vancouver, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the...

  • Consignment Clothing Store Data Entry Associate

    2 months ago

    Vancouver, Canada Front and Company Full time

    **About Us** Front and Company began as a small consignment store in 1993 and has since expanded to offer variety of new and consignment clothing, as well as home ware and novelty items. Our Consignment Department is a team of fashion-forward, creative and energetic people. We strive to create a welcoming environment with opportunities to grow within the...

  • Consignment Clothing Store Data Entry Associate

    7 months ago

    Vancouver, Canada Front and Company Full time

    **About Us** Front and Company began as a small consignment store in 1993 and has since expanded to offer variety of new and consignment clothing, as well as home ware and novelty items. Our Consignment Department is a team of fashion-forward, creative and energetic people. We strive to create a welcoming environment with opportunities to grow within the...

  • Consignment Clothing Store Data Entry Associate

    7 months ago

    Vancouver, Canada Front and Company Full time

    **About Us** Front and Company began as a small consignment store in 1993 and has since expanded to offer variety of new and consignment clothing, as well as home ware and novelty items. Our Consignment Department is a team of fashion-forward, creative and energetic people. We strive to create a welcoming environment with opportunities to grow within the...

  • Consignment Clothing Store Data Entry Associate

    7 months ago

    Vancouver, Canada Front and Company Full time

    **About Us** Front and Company began as a small consignment store in 1993 and has since expanded to offer variety of new and consignment clothing, as well as home ware and novelty items. Our Consignment Department is a team of fashion-forward, creative and energetic people. We strive to create a welcoming environment with opportunities to grow within the...

  • Front Store Manager

    7 months ago

    North Vancouver, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the...

  • Customer Service Front Desk/administrative Assistant

    3 days ago

    Vancouver, Canada Front and Company Full time

    **About Us**: Front and Company began as a small consignment store in 1993 and has since expanded to offer a variety of new and consignment clothing, as well as homeware and novelty items. Availability must include weekdays. **Responsibilities** - Manage customer profiles - Act as a liaison between customers & consignment department - Cash handling -...

  • Customer Service Front Desk/administrative Assistant

    7 months ago

    Vancouver, Canada Front and Company Full time

    **About Us**: Front and Company began as a small consignment store in 1993 and has since expanded to offer a variety of new and consignment clothing, as well as homeware and novelty items. Availability must include Sundays. **Responsibilities** - Manage customer profiles - Act as a liaison between customers & consignment department - Cash handling -...

  • Sales Associate

    4 months ago

    Vancouver, Canada Front and Company Full time

    _**Front & Company **_is a creative and engaging work environment. We have a constant flow of the city’s best consignment items, & our gift store is filled with an amazing collection of cards, gifts and home accessories. **Please include your availability**. We are looking to fill 2-4 shifts a week. Preference given to those who can work weekends. **Job...

  • Gifts & Jewelry Sales Associate

    7 months ago

    Vancouver, Canada Front and Company Full time

    _**Front & Company **_is a creative and engaging work environment. We have a constant flow of the city’s best consignment items, & our gift store is filled with an amazing collection of cards, gifts and home accessories. **Please include your availability**. We are looking to fill 2-4 shifts a week. Preference given to those who can work weekends. **Job...

  • Cannabis Consultant

    3 days ago

    Vancouver, Canada ARCANNABIS STORE Full time

    **Company description** Arcannabis Store is a fast paced retail environment. We strive on customer service and up to date knowledge of the cannabis products. We are seeking unique individuals who are willing to work hard and make a career with Arcannabis. **ARCANNABIS STORES -** **SALES ASSOCIATE** - ARCannabis_ is currently looking for part-time and...

  • Retail Sales Associate

    4 months ago

    Vancouver, Canada Front and Company Full time

    _**Front & Company**_ is a creative and engaging work environment with a constant flow of the city's best consignment items. We've been a Main Street establishment since 1993 and have won numerous awards as the best consignment clothing store in the city. Alongside consignment, we also provide our customers with new & sample clothing, accessories, beauty...

  • Assistant Front Store Manager

    7 months ago

    Vancouver, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** This Position is for the SDM222 location on Fraser and 47th. **SUMMARY**: To assist the Front Store Manager (FSM) in managing the human, physical and...

  • Retail Store Manager

    7 months ago

    Vancouver, Canada Adidas Full time

    Purpose: - The Store Manager (FOH) supports the Senior Store Manager in managing a high-volume, strategically positioned Brand Halo store that represents the adidas brand and product in the most impactful way. The Front of House (FOH) Store Manager is responsible for daily operations of the sales floor and leadership of FOH team members. As part of the Store...

  • Assistant Front Store Manager

    5 days ago

    North Vancouver, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 150 Esplanade W, Unit 120, North Vancouver, British Columbia, V7M 1A3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the...

  • Front End Associate

    7 months ago

    Vancouver, Canada BISOU PREMIUM BAKED GOODS LTD. Full time

    BISOU PREMIUM BAKED GOODS LTD. is a family-owned and operated Bakery and Cafe in Mainland Vancouver, BC. After 3 years of serving our signature French-inspired baked goods and coffees, we are expanding to the Telus Garden Tower and we are looking for a Front End Associate to join our team. This position will be responsible for taking, preparing, and...

  • Front Desk Associate

    2 months ago

    West Vancouver, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals is seeking a skilled Front Desk Associate to join our team in West Vancouver. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide warm and welcoming...

  • Front of House Customer Associate

    1 month ago

    Vancouver, Canada A Bread Affair Full time

    A Bread Affair is seeking a Seasonal Front-of-House Customer Associate to join our team on Granville Island until the end of January, with a strong possibility of the role becoming permanent! You will get to be a part of the familial workforce on Granville Island, listen to the buskers from outside as you work, work with a great team of staff, and interact...

  • Front of House Customer Associate

    4 months ago

    Vancouver, Canada A Bread Affair Full time

    A Bread Affair is looking for a **Front-of-House Customer Associate **to join our team on Granville Island! You will get to be a part of the familial workforce on Granville Island, listen to the buskers from outside as you work, work with a great team of staff, and interact with our friendly customers who are taking the time to support local...