Sales Counter Associate

7 months ago


Lethbridge, Canada Southern Irrigation Full time

**Job Title**: Sales Counter Associate

**Location**:511 41st Street North, Lethbridge, AB

**Job purpose**:This position’s primary responsibilities include increasing sales and profitability through the provision of quality customer service and retail sales.

**Key Result Areas**
- Consistently treats customers with integrity, honesty and credibility
- Contributes to the orderliness of retail space
- Processes POS transactions efficiently

**Job Duties and Responsibilities**
- Build and maintain strong relationships with customers and deliver personalized attention to each, always providing the best in quality service and value
- Attend year-round training sessions and product knowledge seminars as required
- Help retail customers locate products and advise on products as appropriate
- Process POS transactions and payments
- Maintain a clean and presentable retail space
- Gather and package customer orders, job orders and will-call orders
- Stock store shelves
- Assist shipping department as required

**Competencies**
- Experience in irrigation, plumbing or similar industries is required
- Positive outlook and a clear focus on customer service
- Understands the drivers of return on investment for each client
- Able to handle the pressure of multiple customers in a fast-paced environment
- Aptitude for POS and MS Office software
- Self-driven, results-oriented with a positive outlook and a clear focus on efficiency
- Ability to identify areas for improvement and contribute potential solutions
- Able to self-motivate and bring value to the company during the off-season

**Core Values**
- **Work** ethic; be punctual, intelligent and efficient
- **Win **as a team; care for your coworkers professionally and personally
- **Wow** our customers; be respectful, intuitive, personal and efficient

As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people.

Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, and opportunities for employee bonuses.

At Southern Irrigation we know our success is based on having all “A” players rowing in the same direction. Our Work (hard), Win (as a team), and Wow (our customers) attitude makes the environment at Southern Irrigation both challenging and fun.



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