Journeyperson Technician

**Hickman Automotive Group** is looking for a **Journeyperson Technician **to join our team at **Hickman Chrysler in St. John's. **If you are an energetic and motivated individual with a positive attitude, a dedication to providing exceptional customer service, and a desire to succeed, we would love to have you.

The **Journeyperson Technician** is responsible for the maintenance and repair of vehicles in the Service Department.

**DUTIES AND RESPONSIBILITIES**
- Is responsible for conducting routine service on vehicles and for diagnosing and completing repairs on customer vehicles.
- Works closely with the Parts Department and with the Service Advisors.
- Uses the computer to determine how long a given repair or service will take and keeps the Service Consultant or Manager abreast of repair progress so that additional work may be scheduled.
- Communicates immediately telling the Service Consultant and Parts Department if a part needs to be ordered and asking for clarification if a work order is not clear or seems incorrect.
- Is capable of correctly performing complicated repair sequences according to established procedures.
- Knows the shop area and the availability of special tools that might be needed.
- Is detail-oriented & writes on the work order the repairs completed, the parts required, & the labor to be charged.
- Documents any other vehicle problems that were noted during servicing.
- Should be capable of working independently, managing his or her time and workflow.
- Identify other opportunities for work.

**Qualifications**
- Obtained RED Seal certification
- General knowledge of automotive systems and repair techniques.
- Experience with GM vehicles will be considered an asset.
- Must thrive on attention to detail.
- Must be able to clearly document work performed, referring to special policies and document IDs to explain why methods of repairs were used.
- Knowledge of warranty guidelines and ability to relate warranty guidelines to warranty repair orders.
- Is a good communicator, immediately telling the Service Consultant and Shop Foreman if something is found in during the visual inspection.
- Willingness and ability to maintain current product and technical knowledge.
- Knowledge of approved and established procedures for conducting visual inspections, oil changes, and tire rotations.
- Knowledge of and ability to comply with the quality control & inspection requirements of the Service Dept.
- Must be well-organized and systematic.
- Ability to estimate time of service or repair job for purposes of efficient scheduling.
- Must possess a valid NL Driver's License, and have maintained a clean driver abstract.

**About us**

What does it mean to work at Hickman Automotive Group? Well, we are a 4th generation family-owned and operated business that has been leading the province's automotive industry for 110 years. We believe that _Family Drives Everything _in our company, so our 400+ employees are all valued and treated like family. Our goal is to go above and beyond to exceed the expectations of our customers and employees We value honesty, diversity, interpersonal growth, supporting our community, and unconditional dedication to excellence.

**What's in it for YOU? Here's what we have to offer**:

- Competitive pay
- Collaborative team-driven environment
- Growth within the company
- Coalition groups that work together to generate new ideas
- Canada Life Group Benefits
- Employee pricing on all Hickman Automotive Group vehicles
- Pension plan
- Employee Recognition programs
- Support and encouragement for employees to further improve their education
- Employee Assistance Program
- Team-Building Events
- And much more

If you want a career that offers a competitive compensation and benefits package in a positive and enthusiastic work environment, submit your cover letter and resume on or before **May 17th, 2023.