Help Desk Analyst

Service Desk Technician The IT Service Center Management is seeking a Service Desk Technician for our Advisor IT Help Desk. **Accountability**: - Answer front line questions from iA licensed advisors - Takes ownership of issues and ensures customer satisfaction - Actively focused in diagnosing and end-user problems in a timely fashion through problem...

**The expert that **_knows_** how much we're worth**: To support our sales process, we are looking for an Analyst that will help our Sales team with the financial part of our contract negotiation, including the structure of our contracts and our pricing model. We want a person who is fond of the commercial side of finance, a go-getter with great negotiation...

**The expert that _knows_ how much we're worth**: Despite the current economic context, the demand for techs supporting the digitalization of businesses isn't slowing down. Coveo wants to help that movement, as our solution does just that, and as the demand for AI in digital experience is very strong. To support our sales process, we are looking for a...

**Description**: We are looking for a highly motivated, detail-oriented Deal Desk specialist to join our team. The primary focus of this position will be to ensure an efficient sales process and that orders are accurately set up and processed through our CRM. The right person for this role has a team player approach, high attention to detail, and is...

**Description**: We are looking for a highly motivated, detail-oriented Deal Desk specialist to join our team. The primary focus of this position will be to ensure an efficient sales process and that orders are accurately set up and processed through our CRM. The right person for this role has a team player approach, high attention to detail, and is...

Work Term: Temporary - Work Language: Bilingual - Hours: 35 hours per week - Education: Bachelor's degree - Experience: 5 years or more - Computer systems analysis/analyst - Computer and information systems security/information assurance - Computer software engineering - or equivalent experience **Work setting**: - Help desk - Consulting firm - Government...

**Description**: - Duration: 12 months - Temp to Perm desirable Bilingualism: Yes. French, compulsory. English, functional. French-speaking work team and English-speaking business partners. Telecommuting: 100% remotely. - It is preferable that the resource reside in the Montreal region or its surroundings or in the province of Quebec. - Actual job title:...

Full Time - Quebec - Posted 8 months ago - At C.A.T. you will help us deliver the C.A.T. Experience. _ - C.A.T. Inc, is one of North America’s largest and fastest-growing transportation companies. With our over 42-year history, we are proud to continue to serve top-tier customers across Canada, USA & Mexico. Our story began in a small town in the province...

Handles the escalated support calls or tickets; may work directly with customers to provide services and help resolve computing problems. - Manages bug fixes and software enhancements. - Uses discretion to effect timely solution of problems in order to ensure customer satisfaction, eliminate downtime and prevent cost overruns. - Recognizes issue with code,...

Ici, on donne vie à la Ville! On déploie une tonne d'énergie au quotidien pour le bien-être de nos concitoyens. On est fier du travail que l'on accomplit et des effets positifs directs qu'on a sur la population. On ne s'ennuie pas dans l'environnement, on offre des mandats stimulants permettant de développer votre expertise. On est à la recherche de...

**Here at Jerry, we think owning a car should be as easy as taking a drive.** The Data and Analytics (DNA) team owns data at Jerry and drives intelligent business decision making through analytical insights and advanced models. The DNA team is seeking a business analyst to build analytical insights and drive business decisions. As a business analyst, you...

Full Time - Quebec - Posted 8 months ago - At C.A.T. you will help us deliver the C.A.T. Experience. _ - C.A.T. Inc, is one of North America’s largest and fastest-growing transportation companies. With our over 42-year history, we are proud to continue to serve top-tier customers across Canada, USA & Mexico. Our story began in a small town in the province...

**We’d love to hear from you if you are looking for a tech company with the following**: - ** Huge market** ($2T market size), we are building the first AI-powered **super app** to help people owning a car - ** Innovative product **with the combination of cutting edge mobile, AI, and big data technologies - ** Start-up energy** - come join one of...

Job description **Business Analyst**: **IT**: **Québec**: **Simons Campus - IT**: Full time **Responsibilities**: - Collect, document, and analyze the company’s business needs. - Develop solutions, analyze impacts, and make recommendations while considering delivery times. - Participate in writing and maintaining process and functionality...

Company OverviewThe City of Spruce Grove is a rapidly growing and dynamic city that prioritizes building and maintaining a financially responsible community, serving its residents, attracting visitors, and promoting future growth.Our organization values accountability, communication, leadership, integrity, and respect while striving to maintain a work-life...

Acting as first point of contact for incoming support requests. - Actively resolving team members’ help requests within established SLAs. - Provide technical support and problem resolution across the company in person or over the phone. - Test fixes to ensure problem has been adequately resolved. - Perform post-resolution follow up’s as required. -...

**Business Analyst (Financial Planning)** **What is Equisoft?** Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital...

**Make a financial impact in a world of innovation!**: Coveo is looking for an Accounting Analyst to manage and execute certain day-to-day accounting operations and contribute to various projects. As a leader in artificial intelligence, we need someone passionate, detail-oriented, and ready to join our team of professionals and CPAs! At Coveo, we value both...

**We’d love to hear from you if you are looking for a tech company with the following**: - ** Huge market** ($2T market size), we are building the first AI-powered **super app** to help people owning a car - ** Innovative product **with the combination of cutting edge mobile, AI, and big data technologies - ** Start-up energy** - come join one of...

Financial Analyst **Main locations**:Quebec, Quebec, CA**Job Type**:Full-time**Workplace type**:Hybrid**Offer number**:4086EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and...