Assisstant Manager

**ASSISTANT MANAGER/ KEYHOLDER**

**_ABOUT CHAMBA_**

Here at Chamba we strive for cannabis excellence. Our main goal is to educate consumers on cannabis and explore its use beyond solely recreational. We aim to reduce stigma and create a comfortable and educational setting for anyone to walk into.

**_JOB DESCRIPTION_**

The Assistant Store Manager/ Keyholder is responsible for day-to-day operations of sales, staff selection, inventory management, supervision and scheduling, training, loss prevention, administrative tasks and opening/closing duties for the store. You will work closely with the Store Manager to ensure all inventory is replenished in a timely manner, help with managing staff and coordinate product orders. You will be a key component in driving sales and ensuring that customer service standards are being met.

**Responsibilities**:

- Partner with the Store Manager to drive sales and brand awareness
- Support with overseeing the store architecture and delegating duties accordingly
- Support the Store Manager to ensure staff are engaged and decrease turnover
- Assist in hiring and building strong internal pipelines through coaching
- Deliver exceptional customer service and lead by example
- Support in managing all in-store product and merchandise
- Offer solutions to the Store Manager to build a strong business and culture
- Seize opportunities to drive results and ensure operational excellence
- Train and develop your team of retail sales staff; ensure staff are educated on all products
- Build and cultivate lasting customer relationships and enable all staff members to do the same
- Demonstrate strong time management and organization skills to keep priorities in focus
- Effectively communicate needs and ideas to upper management in order to elevate the business
- Meet sales targets and ensure the business achieves profitability by supporting the Store Manager in controlling costs (labour, supplies, inventory etc.)
- Create relationships with local businesses and participate in community events
- Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
- Enforce all company policies and programs, ensuring compliance
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation

**Qualifications & Requirements**:

- Must be 19+ years of age
- Must pass and present required background check
- CannSell certified prior to start date *must provide up to date copy of certification
- Cannabis retail experience is preferred
- 2 years Retail management experience preferred
- Proficiency with POS systems and PC software such as Excel
- Exceptional organizational and communication skills
- Ability to work with and inspire others
- Ability to give clear and effective feedback in the moment
- Strong time management skills
- Valid G Drivers licence and vehicle in good working order is an asset

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$21.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have a working and reliable vehicle to be able to do deliveries?

**Experience**:

- Retail management: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Cansell (required)

Work Location: In person