Store Supervisor

3 months ago

Niagara Falls, Canada Pita Pit McLeod Rd Full time

**Join Our Team**

**Please note - this is a full time position and open availability (days, evenings, weekends) is required**

**Must be Reliable, positive and have Great customer Service and leadership skills to lead a team of 10-12 employees**

**Looking to Hire ASAP**

Are you looking for a job that ACTUALLY values you, your hard work and shows that appreciation with advancement? How would you like to be part of a winning team in a fast-paced, fast-growing organization that’s on a mission to change one MILLION lives per year in Niagara ? We’re trying to change the way the world views healthy and delicious food, and help people live their best lives. If you want to be a part of the A team, and maybe even lead your own team one day - KEEP READING. This isn’t a burger joint, this isn’t a doughnut shop, and we’re not a hole in the wall burger or shawarma place. We’re doing something different here - we’re always looking to improve, always striving to get better, and we’re looking for the right people to join us.

We’re looking for the next set of future leaders to take our organization to the next level.

Does your boss take you for granted? Are you starving for an opportunity to take on new challenges? Are you ready to see what you can accomplish in a fast-paced environment where being a tiny bit fanatical is a good thing? Are you ready to join an organization that eats passion for breakfast and leaves mediocrity in the trash?

If you’re self motivated, love being in a rapidly changing work environment and want to lead a dynamic team that thrives on building relationships with our customers, then we want to hear from you

**The basics**
- Serving customers with a smile and a genuine conversation
- Serving up ridiculously tasty food in a fun and fresh way
- Ensuring the store is so clean it shines (because anything less doesn’t change the world)
- Creating an environment where our help our team excel

**Responsibilities and essential job functions include but are not limited to the following**:

- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Pita Pit..
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Provides feedback to store manager on employee performance during shift.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Discovers and responds to customer needs.
- Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
- Executes store operations during scheduled shifts.
- Organizes opening and closing duties as assigned.
- Follows Pita Pit operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Follows up with crew during the shift to ensure the delivery of legendary customer service for all customers.
- Maintains regular and consistent attendance and punctuality.
- Follows health, safety and sanitation guidelines for all products.
- Utilizes operational tools to achieve operational excellence during the shift.

**Job Types**: Full-time, Permanent

**Salary**: $18.55 per hour

Additional pay:

- Tips

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Shift availability:

- Day Shift (9-5 or 11-8), Evenings (3-10:30) and Weekends

**Job Types**: Full-time, Permanent

Pay: $18.50 per hour

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Supervising: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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