Beauty Advisor

4 weeks ago

Calgary, Canada Christian Dior Perfumes Full time

**Company Description**
From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.

Parfums Christian Dior invites you today to join its North America teams.

Parfums Christian Dior is part of the LVMH Group.
**Job Description** POSITION OVERVIEW**

Achieve retail sales goals by providing superior beauty and fragrance service to clients and develop client relationships to build repeat sales and brand loyalty.
- Full time

**PRINCIPAL DUTIES AND RESPONSIBILITIES**
- Achieve retail sales goals or annual productivity goals.
- Provide full-range customer service including product information, sales, and execution of all in-store events.
- Ensure that all communications with customers are courteous, cordial, and professional.
- Ensure that retail counter area and products are clean, well-organized and well-presented at all times.
- Meet retail sales plan objectives and track productivity as determined by employer.
- Answer and respond to customer requests regarding Parfums Christian Dior and its product lines.
- Resolve customer issues or questions by telephone or letter; including research and preparation of reply correspondence.
- Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
- Adhere to all policies and practices of the retailer.
- Special projects and miscellaneous duties as dictated by the needs of the business.
- Conduct all other job-related activities.

**SUPERVISION RECEIVED**

Counter Manager
**Qualifications**
- ** 2+ years** of prestige beauty sales experience
- Ability to effectively manage customer expectations and build loyal customer relationships
- Excellent organizational skills
- Superior written and verbal communication skills
- CRT experience and aptitude in learning how to access computer-based inventory and order status detail
- Knowledge of Microsoft Office for Windows and Excel
- Based in assigned retail locations for the sale of Parfums Christian Dior products
- Availability must meet needs of the business
- Must be able to work in a retail environment: light lifting, standing at counter

**Additional Information** NOTE**: This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

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