Residential Care Worker

7 months ago

Kingston, Canada The Salvation Army Kingston Harbour Light Full time

The Centre is a 21 Bed Residential Treatment Program and Correctional Program for men, a three story Residence located in downtown Kingston.

**RESPONSIBILITIES**:

- Supervise actions and interactions of Clients during assigned Shifts and maintains availability for personal and moral support.
- Respond to Client questions and requests and assists within framework of Centre policies and procedures.
- Answer telephone and direct calls appropriately.
- Deal with any visitors wishing access to the Centre making certain that Sign-In/Out information is recorded in Book.
- Accurately record daily events using appropriate methods. Maintain Logbook as per guidelines, computer files at front desk, and complete required incident or occurrence reports, delivering copies to appropriate Management personnel in a timely and accurate fashion while maintaining required confidentiality.
- Act as liaison with all referral sources and external Agencies such as Ministry of Health, Ontario Works, Police, Corrections Services Canada, and other Service Agencies to direct or answer inquiries as required.
- Co-ordinate Client security of property and persons. This will involve doing regular building rounds, inside and outside as scheduled, bed and curfew checks, room and property searches as required, monitoring camera systems.
- Administer drug and alcohol screening tests according to protocols established.
- Handle admission, recording and orientation of Clients booking into the Addictions program. Fill out all required Forms, checks identification, enter information into Client Record System, give Client Orientation in accordance with written Policies and Procedures.
- Assists with Discharge of Program Clients by receiving bedding, room key and other Centre property at time of Discharge and processes return of Key Deposit. Also insures that departing Client/Resident receives all personal goods held in storage according to Centre Policies & Procedures.
- Records and stores all Client Medication in Medicine Lock-Up. Gives medication to Clients at required times upon request and ensures that Clients sign Medication Log.
- Accept cash donations if brought to Centre after business hours, records name of donor and amount given, issues temporary receipt and forward money and full information on donor and amount to Bookkeeper at earliest possible opportunity.
- Accept mail and delivery of packages, and forward to Management as per Policy & Procedures
- Maintain and update Client/Resident Bed Assignment Roster
- Maintain and update Counsellor’s Client List as required
- Launder and distribute Shelter bedding as required
- Assist in Kitchen duties as directed.
- Participate in all scheduled Staff Meetings as required.
- Appropriately model healthy life skills and socialization to clients

**QUALIFICATIONS**:
The successful applicant will have completed up to two (2) years of Community College. NOTE: An alternative level of education and experience may be acceptable. The incumbent must have the following experience:

- Degree or diploma in one of the human services professions, i.e. social service worker or other
- Ability and willingness to work a variety of shifts
- Education, experience or equivalent in working with people with addictions
- Excellent oral and written communication skills
- Crisis/Conflict Management Skills
- Diversity awareness and appreciation
- Strong interpersonal skills
- Ability to work effectively as a team member
- Mental health knowledge an asset
- Must be supportive of the mission of The Salvation Army
- Pleasant, courteous and professional, respectful towards clients, public, students and staff.
- **Protected B Status required**

**Willingness to work within a unionized environment**

**Job Type**: Casual

**Salary**: From $16.55 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Weekends as needed
- Weekends only

**Education**:

- DCS / DEC (preferred)

**Experience**:

- mental health/addictions: 1 year (preferred)
- concurrent disorders: 1 year (preferred)

Work Location: In person

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