Dental Receptionist

20 hours ago


Edmonton, Canada Crown Dental Clinic Full time

**Job Overview**

**Duties**
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and confirm patient visits using Dentrix software.
- Maintain accurate electronic medical records and patient files.
- Answer phone calls promptly, addressing inquiries and providing information about services.
- Process insurance claims and verify patient insurance coverage.
- Assist with billing inquiries and payment processing.
- Maintain a clean and organized front desk area to enhance patient experience.
- Collaborate with dental staff to ensure seamless patient flow throughout the office.

**Requirements**:

- Previous experience as a Dental Receptionist or in a similar role within a medical office is preferred.
- Proficiency in electronic medical records systems; experience with Dentrix is highly desirable.
- Strong knowledge of medical terminology related to dentistry.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to operate office equipment, including phone systems and computers.
- Strong organizational skills with attention to detail to manage multiple tasks effectively.
- A positive attitude and ability to work well in a team-oriented environment.

Join our team and contribute to providing excellent dental care while ensuring an exceptional experience for our patients

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- On-site parking

Flexible language requirement:

- English not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 2024-12-07


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